Technical Operations Administration Manager

United Airlines•Houston, TX

2d•$102,220 - $133,194•Onsite

About The Position

At United, we have some of the best aircraft in the world. Our Technical Operations team is full of aircraft maintenance technicians, engineers, planners, ground equipment and facilities professionals, and supply chain teams that help make sure they’re well taken care of and ready to get our customers to their desired destinations. If you’re ready to work on our planes, join our Tech Ops experts and help keep our fleet in tip-top shape.

Requirements

Bachelor's degree or 4 years of relevant work experience
Business Administration
5+ years of experience in the administrative management field
Strong people and time management skills
Strong organizational and problem-solving skills with the ability to manage multiple projects simultaneously
Excellent verbal and written communication skills
Project management skills
Strong Microsoft Office and presentation skills
Detail orientation
Must be legally authorized to work in the United States for any employer without sponsorship
Successful completion of interview required to meet job qualification
Reliable, punctual attendance is an essential function of the position

Nice To Haves

Master's degree or 6 years of relevant work experience
Master of Business Administration
10+ years of experience in the administrative management field

Responsibilities

Build and maintain a unified administrative and business support team across SFMC and IAH Shops to support staffing plans for 23 Bid Areas
Oversee administrative activities including staffing coordination, eBids, shift bids, vacation bids, uniforms, and other personnel-related processes governed by the IBT CBA
Ensure consistent execution of processes and support across multiple locations and employee groups
Provide administrative and operational support to the Managing Directors of Component Maintenance and Engines related to overtime planning, hiring coordination, staffing allocations, and workforce support
Partner with operational leadership, HR, Labor Relations, Payroll, and Scheduling teams to support staffing needs and maintain alignment with operational priorities.
Identify and support process improvement opportunities within base administrative functional groups to improve efficiency, consistency, and employee support
Assist in streamlining workflows, improving reporting processes, and implementing standardized administrative practices across locations
Build and maintain effective working relationships related to administrative and business processes for supported departments
Serve as a liaison between operational leaders, employees, union representatives, and corporate support functions to ensure effective communication, issue resolution, and consistent application of policies and contractual requirements
Provide administrative and operational support to additional departments and functional groups within SFMC and IAH Shops as business needs require
Support special projects, reporting requests, staffing activities, and other operational priorities across multiple locations