Operations, Planning & Administration Manager

Macmillan•New York, NY

9h•$70,000 - $80,000•Remote

About The Position

The Sales Operations Manager plays a central role in supporting national account strategy, seasonal title execution, and data-driven sales planning. This position combines operational rigor, data analysis, and cross-functional coordination to ensure high-quality title metadata, effective comp strategy, and actionable sales insights. The role acts as a key bridge between sales, marketing, and publishing teams—ensuring that systems, tools, and reporting enable strong sell-in performance across major retail channels.

Requirements

Intermediate Excel skills (data management, workflow development, reporting, analysis)
Strong attention to detail and data accuracy
Ability to work independently and strong decision making skills.
Ability to manage multiple workflows and deadlines simultaneously

Nice To Haves

Experience with business intelligence tools (e.g., Cognos)
Familiarity with 3rd party publishing systems (Edelweiss, Bookscan)
Experience working cross-functionally with sales and editorial teams

Responsibilities

Review and annotate seasonal tip sheets and launch materials across Adult and Children’s lists.
Validate key metadata fields including comp titles, sales tracks, author information, and keynotes.
Audit and maintain title setup across systems, ensuring accuracy in publication dates, discount and return codes, and catalog associations.
Communicate corrections and data gaps to marketing and publishing stakeholders.
Manage and maintain comp title processes, including setting seasonal comp deadlines and publisher schedules, and creating and maintaining comp mapping.
Run and distribute historical sales reports (Cognos / Bookscan) to inform comp selection.
Partner with publishers to refine comp choices and improve positioning accuracy.
Generate and distribute recurring reporting, including books published in the last 24 months, NYP (Not Yet Published) BOS reporting, and Bestseller and POS performance summaries.
Deliver curated insights to sales teams to support seasonal selling and promotions.
Respond to ad hoc reporting requests from sales leadership and reps.
Maintain and update key backlist tools, including Indie bestseller backlists and seasonal/category lists.
Integrate Bookscan rankings and performance indicators into backlist materials.
Support Edelweiss migrations and merchandising-ready lists.
Own recurring operational workflows, including Inventory Disposition tracking and reporting, Process Vendor Invoices, Admin of Departmental policies and communications, and Seasonal calendars and deliverable timelines.
Build and maintain internal tools and trackers to improve efficiency and visibility.
Ensure deadlines across stakeholders are met and clearly communicated.
Support strategic initiatives and one-off projects across sales and publishing.
Provide analytical support for decision-making and business planning.