Technical Manager, Senior

American Bureau of Shipping•Spring, TX
•$135,000 - $145,000•Remote

About The Position

The Senior Technical Manager leads the certification body's aerospace scheme under the IAQG 9100 series, covering AS9100, AS9110, and AS9120. The role maintains program compliance with ISO/IEC 17021-1, ISO/IEC 17021-3, IAQG 9104-001 and 9104-002, and IAQG OASIS database requirements. It manages auditor competence, technical review, certification decisions, and oversight by the Accreditation Body and IAQG Sector Management Committee, while supporting program growth, quality, and customer confidence. The position provides technical leadership for aerospace certification programs and projects, oversees assignment and competence of auditors and reviewers, leads assessments and oversight activities, manages client relationships, and supports business development and marketing. It also provides technical guidance, mentoring, training, and thought leadership to colleagues and clients. The role is remote, with regular travel of 50% or more to client sites. Work is normally performed in an office and/or at client sites, which may include manufacturing plants, remote field sites, or structures. Client-site duties are non-manual but may involve walking and climbing.

Requirements

  • 10 or more years of relevant professional experience.
  • An advanced degree, or a bachelor's degree with equivalent experience; engineering, aerospace, quality, or a related technical field is preferred.
  • Relevant technical certifications are required.
  • Working knowledge of ISO/IEC 17021-1 and certification-body operations, including audit program management, competence management, and certification decisions.
  • Strong knowledge of AS9100, AS9110, AS9120, AS9101, and 9104-001 and 9104-002 requirements.
  • Hands-on experience with the OASIS database and IAQG processes.
  • Current or previous qualification as an IAQG-recognized Aerospace Experienced Auditor (AEA), Aerospace Principal Auditor (APA), or equivalent.
  • Experience hosting or supporting accreditation body assessments and regulatory or IAQG oversight audits.
  • Ability to gain and retain technical knowledge, demonstrate comprehension, and transfer knowledge to team members.
  • Ability to listen actively, assess client and internal-team needs, and ask probing questions to understand requirements and provide technical expertise.
  • Ability to adapt to business change, recommend improvements, and drive change across the business unit.
  • Understanding of key performance indicators and their business significance, with the ability to take action to drive results.
  • Ability to use technical expertise and customer relationships to identify and generate business opportunities in collaboration with sales.
  • Ability to understand departmental goals, be accountable for actions and results, acknowledge and correct mistakes, seek feedback, and use root-cause analysis to improve performance.
  • Dependability, reliability, and consistent follow-through on assignments.
  • Effective multitasking and proficient time-management skills.
  • Working knowledge of the ABS Health, Safety, Quality and Environmental Management System.

Nice To Haves

  • A degree or equivalent experience in engineering, aerospace, quality, or a related technical field.

Responsibilities

  • Lead technical execution of assigned Aerospace Certification Programs and projects.
  • Provide technical expertise and guidance on aerospace certification requirements, including AS9100, AS9110, AS9120, AS9101, ISO/IEC 17021-1, and IAQG 9104-series requirements.
  • Direct and review technical contributions of team members on projects and company-wide activities.
  • Manage team and individual work to achieve expected quantity and quality.
  • Assign appropriate auditors, technical experts, and reviewers to aerospace certification activities based on competence, qualifications, and industry experience.
  • Lead initiatives to improve effectiveness and efficiency on assigned projects, in daily work, among team members, and across the organization.
  • Lead accreditation assessments, witness audits, IAQG oversight reviews, internal audits, corrective actions, and transition activities related to aerospace certification requirements.
  • Serve as a technical expert for aerospace certification schemes, advising on standards, auditor qualifications, and certification decision processes.
  • Manage assigned client relationships to support satisfaction with ABS Quality Evaluations services.
  • Act as the technical expert for clients seeking certification to AS9100, AS9110, and AS9120.
  • Monitor technical, business, and management developments affecting current and potential customers and promptly communicate relevant information to senior managers.
  • Engage with clients to maintain relationships with key decision-makers and identify follow-on business opportunities.
  • Promote a service-focused department.
  • Represent ABS Quality Evaluations in promoting its products and services and collaborate with sales to develop business opportunities.
  • Support marketing and business development initiatives to attract and retain clients.
  • Partner with sales on potential opportunities by proposing solutions and contributing to technical proposals.
  • Participate in marketing activities, conference presentations, and technical whitepapers.
  • Train and mentor others in using technical expertise to build customer relationships and identify business development opportunities.
  • Provide thought leadership and technical expertise to strengthen industry recognition.
  • Mentor and coach others to develop their technical skills through mentoring and training.
  • Network to meet potential clients.

Benefits

  • Medical insurance, including PPO and HD options.
  • Dental insurance.
  • Vision insurance.
  • Health Savings Account (HSA).
  • Flexible Savings Account (FSA).
  • Life insurance.
  • Accidental death and dismemberment insurance.
  • Disability leave programs.
  • Parental leave program.
  • Paid holidays.
  • Paid vacation time.
  • Employee Assistance Plan (EAP) with personal wellness and work-life services.
  • 401(k) plan with a company match, subject to plan requirements.
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