Senior Technical Portfolio Manager

Exol•Wilmington, MA

4d•$175,500 - $257,400

About The Position

Symbotic is hiring a senior program leader in its Strategic Growth organization to establish integrated program management standards and bring structure and predictability to programs combining robotics hardware, embedded and application software, and enterprise systems. The role oversees a portfolio of programs and personally leads the most complex companywide initiatives, working directly with C-suite executives and collaborating credibly with engineers and functional leaders. The position guides programs from business case and concept through product introduction, production ramp, field deployment, and ongoing sustainment. It connects product development with the business functions and enterprise systems that support products, including supply chain, service, support, warranty, PLM, engineering change, ERP, and MES. It also governs engineering changes across deployed systems and feeds field data back into engineering roadmaps. The role coaches and develops program managers and uses AI tools to improve planning, reporting, and risk identification. The position is part of a company whose AI-enabled robotic systems operate in customer distribution centers. Up to 15% travel may be required, including travel to client and other customer locations. Employees must have a valid driver's license and be able to drive and/or fly to those locations. Employees are responsible for owning a credit card and managing expenses personally for bi-weekly reimbursement.

Requirements

Bachelor's degree or higher in Computer Science, Engineering, Mathematics, or a related technical discipline.
At least 8 years of related experience in technical program and product management.
At least 3 years of experience leading multi-program portfolios of complex integrated hardware and software products.
Experience taking at least one complex technical product from concept through launch and field sustainment, with a clear understanding of the difference between launching a product and scaling it.
Working knowledge of manufacturing, suppliers, reliability, deployment, field service, support, and warranty economics.
A record of improving execution across multiple programs through other program managers without personally taking over each program.
Track record of presenting to C-suite executives and influencing their decisions.
Experience building or standardizing program management practice.
Financial fluency with business cases, program budgets, and cost models.
Experience using AI tools for program management.
Valid driver's license and ability to drive and/or fly to client and other customer locations.
Ability to own a credit card and manage expenses personally for bi-weekly reimbursement.

Nice To Haves

Management consulting or enterprise transformation experience.
Experience with enterprise systems such as PLM, ERP, MES, warranty, field service, or customer support platforms.
Experience with global deployments.
Experience with large capital systems at customer sites.

Responsibilities

Own the company's integrated program management standards, including governance, stage gates, templates, and operating cadence.
Oversee a portfolio of hardware, software, enterprise application, and business solution programs with an integrated view of scope, schedule, budget, resourcing, and dependencies.
Personally lead the most complex companywide initiatives from business cases through delivery.
Present portfolio status, risks, trade-offs, and recommendations to the C-suite and drive decisions.
Guide programs from concept through new product introduction, production ramp, field deployment, and sustaining, incorporating supply chain, service, support, and warranty from the outset.
Govern engineering change across the deployed installed base and feed field data back into engineering roadmaps.
Connect product development with supporting business functions and enterprise systems, including PLM and engineering change, ERP, MES, warranty, and field service.
Coach and develop program managers.
Use AI tools to improve team planning, reporting, and risk identification.