Senior Technical Project Manager

SymphonyAI • UNAVAILABLE, UNAVAILABLE

1d • Remote

About The Position

SymphonyAI Financial Services is seeking a Senior Technical Project Manager to lead medium to large SensaAI and NetReveal programs from kickoff through production go-live and hypercare. This senior individual contributor role owns delivery across multiple workstreams and teams spanning AI, data, engineering, and customers, with accountability for scope, budget, delivery quality, regulatory readiness, and customer confidence.

The role requires technical and financial crime fluency to assess AI and data architecture, model evaluation, data pipelines, integrations, tuning, explainability, data lineage, and production-readiness trade-offs. The project manager will manage complex delivery and regulatory evidence, guide senior stakeholders, measure outcomes in production, create reusable delivery assets, and mentor other project managers.

SymphonyAI is an enterprise AI SaaS company serving more than 1,500 enterprise customers globally, with 3,000 professionals across over 30 countries. Its Financial Services business combines financial crime expertise and AI to help institutions detect risk, fight financial crime, and navigate regulatory complexity.

Requirements

• At least 8 years of delivery experience owning medium to large enterprise technology programs, including multiple production deployments and responsibility for substantial budgets.
• At least 5 years of technical project management experience leading cross-functional teams across AI, data, engineering, customer IT, and business operations.
• Technical fluency to assess AI and data architecture, model evaluation, data pipelines, integration design, tuning results, explainability, and production-readiness trade-offs.
• Financial crime domain expertise in AML, transaction monitoring, sanctions, KYC, fraud, or related compliance platforms and operational workflows.
• Experience owning regulator-facing evidence aligned to SR 11-7, SS1/23, or equivalent frameworks without close supervision.
• Commercial judgment, including negotiating scope and timelines with senior stakeholders and managing trade-offs in fixed-price contracts, vendor relationships, or partner arrangements.
• Executive communication skills, including leading steering committee conversations and writing risk memos, validation summaries, and status materials for senior leaders.
• A record of leading without authority, aligning global cross-functional teams, resolving competing priorities, and making delivery decisions within the role's mandate.
• An AI-first mindset and sound judgment regarding data protection, privacy, governance, and human approval requirements.

Nice To Haves

• End-to-end delivery experience with SensaAI, NetReveal, or another financial crime platform.
• Experience running transaction monitoring tuning, sanctions list refresh, alert-quality benchmarking, or parallel-run activities.
• PMP plus SAFe Program Consultant, Prince2, or an equivalent program delivery certification.
• CAMS or another relevant AML or financial crime certification.
• Experience deploying AI or analytics across on-premise, private cloud, or hybrid bank environments with strict security and data residency requirements.
• Experience building AI accelerators, tuning patterns, or model risk evidence templates reused by other teams.
• Experience leading programs across regions and working with global enterprise clients.
• Prior people leadership or a strong record of developing Technical Project Managers into broader roles.

Responsibilities

• Lead multiple concurrent deployments or a multi-stream program with significant budget responsibility from kickoff through go-live and hypercare.
• Challenge technical assumptions across AI models, data pipelines, rules, integrations, model evaluation, explainability, data lineage, and parallel-run design to help make solutions production-ready.
• Plan delivery around SR 11-7, SS1/23, and equivalent regulatory expectations, and produce model risk evidence packs, validation summaries, and audit-ready documentation.
• Manage scope, schedule, budget, resources, risks, dependencies, change control, vendors, and fixed-price contract trade-offs across regions and workstreams.
• Design AI-enabled delivery processes and use AI for planning, status synthesis, risk analysis, evidence preparation, and quality checks, with appropriate privacy, governance, and human review.
• Partner with bank program leads, financial crime operations, model reviewers, IT leaders, business sponsors, and external partners; lead steering committee materials and decision forums.
• Establish and measure production outcomes such as alert reduction, investigator productivity, decision quality, and total cost of compliance, and use evidence to inform customer expansion conversations.
• Create reusable playbooks, accelerators, tuning patterns, governance templates, and model risk management evidence assets for adoption across the practice.
• Mentor Technical Project Managers and help IC3 colleagues develop judgment, delivery discipline, and stakeholder presence for broader ownership.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed