Technical Instructional Design Specialist
About The Position
Cushman & Wakefield is seeking a Technical Instructional Design Specialist to join its organizational Learning & Development team. The role focuses on designing skill-development learning for current and future Reliability & Maintenance Engineering (RME) technicians through in-person, virtual, and online formats. The specialist applies adult learning theory and technical-industry experience to create content and delivery methods that address strategic business needs, and may also support coordination of broader L&D efforts. The specialist works with technical and operational subject matter experts and field and support-role leaders to develop practical training aligned with skill and performance gaps. The role manages multiple content projects and deadlines, communicates progress and roadblocks, selects suitable delivery methods, and evaluates the effectiveness of training and learning content.
Requirements
- 1–3 years of experience designing and creating technical learning and development content aligned with practical field training and identified gaps and needs.
- 1–3 years of broad learning and development experience in RME or a related industry.
- Excellent verbal and written communication skills.
- Excellent problem-solving and organizational skills.
- Strong Microsoft Office skills, especially PowerPoint, Outlook, Word, and Excel.
- Ability to work independently, with a small team, and with subject matter experts to achieve technical learning and development outcomes.
- Ability to connect and collaborate with people in maintenance, operations, engineering, and corporate support roles.
Nice To Haves
- Background or experience in Reliability and Maintenance training or learning and development is highly preferred.
- Experience with Learning Management Systems and design software, especially Workday and Articulate; ability to learn and adapt to new systems as needed.
- Bachelor’s degree in Instructional Design or a similar field preferred.
Responsibilities
- Collaborate with internal technical and operational subject matter experts to scope, outline, and design technical learning and training experiences aligned with skill performance gaps and practical to execute in the field.
- Build effective working relationships with field leaders and leaders in support roles.
- Apply adult learning theory and best practices to design in-person and virtual trainer-led courses, including trainer and participant materials.
- Communicate instructional design progress to the direct leader and project leaders.
- Prioritize and track multiple content builds against objectives, progress, and milestones, while communicating and managing roadblocks.
- Ensure learning objectives and content deadlines are met within scope.
- Consult appropriate subject matter experts to make timely decisions that keep content development on schedule and determine suitable delivery methods.
- Design online content aligned with business needs and role-specific performance gaps.
- Evaluate the effectiveness of created content and training modalities.
- Balance multiple requests and changing timelines, communicating roadblocks, needed support, and changes required to complete work.
Benefits
- Eligible employees may enroll in health, vision, and dental insurance programs.
- Flexible spending accounts and health savings accounts.
- Retirement savings plans.
- Life and disability insurance programs.
- Paid and unpaid time away from work.
- Competitive pay.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
