Specialist II, Instructional Design

Shureorporated•Niles, IL

3d•Hybrid

About The Position

Shure is seeking a Digital Learning & Instructional Design Specialist II to turn technical information into engaging learning experiences. The role combines instructional design, multimedia, technical storytelling, learning technology, and responsible AI to help learners develop practical skills. Much of the work supports Shure’s Collaboration & Conferencing solutions, helping AV and IT professionals select, configure, deploy, troubleshoot, and support technology used in meeting and learning environments. This is a full-time hybrid position based at Shure’s Niles, Illinois headquarters, with occasional travel potentially required. Applicants must already be authorized to work full-time in the United States; Shure will not sponsor work visas for this position.

Requirements

Bachelor’s degree in instructional design, learning technology, technical communication, technical writing, digital communication, or a related field.
At least 2 years of experience in instructional design, learning development, technical writing, or a related area.
Ability to translate complex technical information into clear learning for technical and nontechnical audiences.
Experience creating digital learning using authoring, screen-recording, video, and multimedia tools.
Experience developing and managing structured learning paths or curricula.
Ability to independently manage projects, deadlines, deliverables, reviews, and approvals.
Experience publishing and maintaining learning content in a learning management system (LMS).
Familiarity with generative AI and responsible AI practices for learning-content development.
Ability to use learning analytics, assessment results, and LMS data to evaluate effectiveness.
Proficiency with Microsoft 365 applications.
Applicants must be currently authorized to work in the United States on a full-time basis; work visa sponsorship is not available.

Nice To Haves

Master’s degree.
3 years of experience in instructional design, learning development, technical writing, or a related area.
Interest or experience with AV/IT hardware, software, or related technologies.
Experience with tools such as Articulate 360, Camtasia, or Adobe applications.
Experience with SAFe Agile or Jira.
Facilitation experience.

Responsibilities

Research business and learner needs, products, software, and customer use cases.
Partner with product specialists, marketers, technical teams, industry professionals, customers, and other subject matter experts.
Apply instructional design principles and technical writing practices to develop accurate, engaging learning experiences.
Create courses, learning paths, simulations, scenarios, workshops, certifications, assessments, videos, animations, product demonstrations, and microlearning.
Develop technical training that helps customers and partners select, configure, adopt, and troubleshoot Shure Collaboration & Conferencing solutions.
Manage assigned learning content across its lifecycle, including development, review, testing, publication, maintenance, and retirement.
Use approved AI and AI-enabled tools for research and content development while maintaining accuracy, source grounding, accessibility, privacy, security, and human oversight.
Coordinate project schedules, deliverables, reviews, and approvals with global, cross-functional teams.
Publish, configure, test, and maintain content in the learning management system.
Measure learner participation, completion, effectiveness, and related business results, and recommend improvements based on findings.
Assist with management of the Shure Academy Remote Learning Lab.