Specialist II, Instructional Design

Shureorporated•Niles, IL

3d•Hybrid

About The Position

Shure is hiring a Digital Learning & Instructional Design Specialist II to create learning experiences that make technical information easier to understand and apply. The role develops digital courses, learning paths, simulations, videos, product demonstrations, certifications, workshops, and microlearning in collaboration with product experts, technical teams, marketers, and other partners. It combines instructional design, multimedia, technical storytelling, learning technology, and responsible use of AI. Much of the work supports Shure’s Collaboration & Conferencing solutions. The specialist creates training that helps AV and IT professionals select, configure, deploy, troubleshoot, and support technology used in meeting and learning environments. The role manages learning content throughout its lifecycle, publishes and maintains it in the learning management system, evaluates its effectiveness, and recommends improvements. The position is full-time and hybrid, based at Shure’s Niles, Illinois headquarters. Occasional travel may be required. Applicants must already be authorized to work in the United States on a full-time basis; Shure will not sponsor work visas.

Requirements

Bachelor’s degree in instructional design, learning technology, technical communication, technical writing, digital communication, or a related field.
At least 2 years of experience in instructional design, learning development, technical writing, or a related area.
Ability to translate complex technical information into clear learning for technical and nontechnical audiences.
Experience creating digital learning with authoring, screen-recording, video, and multimedia tools.
Experience developing and managing structured learning paths or curricula.
Ability to independently manage projects, deadlines, deliverables, reviews, and approvals.
Experience publishing and maintaining learning content in a learning management system (LMS).
Familiarity with generative AI and responsible AI practices for learning-content development.
Ability to use learning analytics, assessment results, and LMS data to evaluate effectiveness.
Proficiency with Microsoft 365 applications.
Applicants must be currently authorized to work in the United States on a full-time basis; Shure will not sponsor work visas.

Nice To Haves

Master’s degree.
Three years of experience in instructional design, learning development, technical writing, or a related area.
Interest or experience with AV/IT hardware, software, or related technologies.
Experience with tools such as Articulate 360, Camtasia, or Adobe applications.
Experience with SAFe Agile or Jira.
Facilitation experience.

Responsibilities

Research business needs, learner needs, products, software, and customer use cases.
Partner with product specialists, marketers, technical teams, industry professionals, customers, and other subject matter experts.
Apply instructional design principles and technical writing practices to develop accurate and engaging learning experiences.
Create courses, learning paths, simulations, scenarios, workshops, certifications, assessments, videos, animations, product demonstrations, and microlearning.
Develop technical training that helps customers and partners select, configure, adopt, and troubleshoot Shure Collaboration & Conferencing solutions.
Manage assigned learning content through development, review, testing, publication, maintenance, and retirement.
Use approved AI and AI-enabled tools for research and content development while maintaining accuracy, source grounding, accessibility, privacy, security, and human oversight.
Coordinate project schedules, deliverables, reviews, and approvals with global, cross-functional teams.
Publish, configure, test, and maintain content in the learning management system.
Measure learner participation, completion, effectiveness, and related business results, and recommend improvements based on findings.
Assist with management of the Shure Academy Remote Learning Lab.