Senior Instructional Design Specialist

National Vision•Alpharetta, GA

About The Position

The Senior Instructional Design Specialist helps develop and evaluate training programs for field management, associates, corporate associates, and leadership. The role partners with Field Operations to identify training needs, design new programs, and update existing programs in alignment with National Vision’s philosophy, strategic focus, and guidelines. The specialist leads instructional design from start to finish, supports learning management and curriculum development tools, and trains, coaches, and mentors the learning design team. The role also communicates with People Development, Operations, and People Team leaders; consults with stakeholders on effective learning delivery and video production; and analyzes training effectiveness to improve learning, reduce costs, and increase efficiency. It serves as a liaison between the Retail Support Center and field teams, applies industry standards and creative approaches, and uses pilots and prototypes to improve programs. The specialist manages equipment sourcing and maintenance for eLearning development and directs the planning, recording, and editing of training and communications videos.

Requirements

Four-year college degree or equivalent experience, resulting in broad knowledge of a field related to the job.
4–6 years of related experience.
Experience with Adobe Creative Suite applications such as Photoshop, InDesign, Illustrator, Adobe Captivate, and Articulate Storyline.
Experience with Microsoft Office applications, including PowerPoint, Word, Excel, and Outlook.
Experience with Learning Management Systems.
Knowledge of adult learning principles, instructional design methodologies, and ROI.
Familiarity with HTML.

Nice To Haves

Professional certifications in instructional design or a related discipline.

Responsibilities

Lead the end-to-end instructional design process to create training deliverables for all National Vision divisions and varied learning styles and delivery methods, including print, video, computer-based platforms, and live broadcast.
Support learning management systems and curriculum development tools to manage curriculum content and participation.
Train, coach, and mentor the learning design team in designing and delivering learning solutions.
Maintain communication with People Development, Operations, and People Team leaders about status updates, ideas, and issues affecting training and store performance.
Consult with stakeholders on efficient learning delivery methods, video production projects, and other instructional design deliverables.
Participate in on-site, off-site, and virtual meetings to facilitate effective communication among stakeholder and client groups.
Analyze, evaluate, and measure training effectiveness, identifying opportunities to improve learning, reduce costs, and increase efficiency.
Conduct analysis, planning, testing, implementation, and evaluation of solutions.
Serve as a liaison between the Retail Support Center and field teams in championing corporate initiatives.
Apply industry standards and benchmarks to develop creative approaches and delivery mediums.
Use pilots and prototypes to test and improve processes and programs.
Develop creative standards that engage adult learners and support sustainable learning.
Manage sourcing and maintenance of equipment needed to develop high-quality eLearning content.
Direct the planning, recording, and editing of training and communications video footage.
Discuss training video effectiveness with stakeholders, including Operations and Communications.