Technical Instructional Design Specialist

Cushman & Wakefield • Cincinnati, OH

6d

About The Position

C&W Services is seeking a Technical Instructional Design Specialist to join its organizational Learning & Development team. The role focuses on designing skill-development experiences for current and future Reliability & Maintenance Engineering (RME) technicians across in-person, virtual, and online formats. The successful candidate will apply adult learning theory and technical-industry experience to create and deliver content that addresses strategic business needs. The role may also support coordination of broader L&D efforts.

Requirements

• 1–3 years of experience designing and creating technical learning and development content aligned with effective, field-executable training and identified gaps and needs.
• 1–3 years of broad learning and development experience in RME or a related industry.
• Ability to connect and work effectively with people in maintenance, operations, engineering, and corporate support roles.
• Ability to work independently, with a small team, and with SMEs to achieve technical learning and development outcomes.
• Excellent verbal and written communication skills.
• Excellent problem-solving and organizational skills.
• Strong Microsoft Office skills, especially PowerPoint, Outlook, Word, and Excel.

Nice To Haves

• Background or experience in Reliability and Maintenance training or L&D.
• Experience with Learning Management Systems and design software, especially WorkDay and Articulate, and ability to learn and adapt to new tools.
• Bachelor’s degree in Instructional Design or a similar field.

Responsibilities

• Collaborate with internal technical and operational subject matter experts (SMEs) to scope, outline, and design technical learning and training experiences that address skill-performance gaps and are straightforward to execute in the field.
• Build effective working relationships with field leaders and support-role leaders.
• Apply adult learning theory and best practices to design in-person and virtual trainer-led courses, including trainer and participant materials.
• Communicate instructional-design progress to the direct leader and project leaders.
• Prioritize and track multiple content builds against objectives, progress, and milestones, proactively communicating and managing roadblocks.
• Ensure learning objectives and content deadlines are met within scope.
• Consult appropriate SMEs to make timely decisions that keep content development on schedule and inform content-delivery methods.
• Inform and design online content aligned with identified business needs and role-specific performance gaps.
• Evaluate the effectiveness of created content and training modalities.
• Balance multiple requests against shifting timelines and communicate roadblocks, needed support, and changes required to meet completion goals.

Benefits

• Eligible employees may enroll in health, vision, and dental insurance programs.
• Flexible spending accounts and health savings accounts.
• Retirement savings plans.
• Life and disability insurance programs.
• Paid and unpaid time away from work.
• Competitive pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed