Technical Inside Sales Specialist

Emerson•Rosemont, IL

16h•$75,000 - $90,000

About The Position

The Technical Inside Sales Specialist supports Engineered-To-Order (ETO) product lines across IEC/NEC markets. The role serves as a technical liaison between customers and internal teams, translating customer requirements into accurate, value-driven quotations and solutions. The specialist manages custom orders from quotation through fulfillment, ensuring customer requirements and international compliance standards are met while supporting customer satisfaction and the success of Emerson’s industrial automation portfolio. The position collaborates with engineering, pricing, manufacturing, and customer support teams; maintains relevant data and documentation in CRM and ERP systems; and contributes to improvements in ETO quoting workflows and the customer experience. Emerson describes a culture focused on innovation, collaboration, inclusion, employee development, and wellbeing, and offers competitive compensation and benefits. The stated salary range is $75,000–$90,000, commensurate with the candidate’s skills, capabilities, and experience.

Requirements

Five years of related experience with a bachelor's degree, or three years of related experience with an advanced degree, or equivalent work experience.
Strong technical aptitude and ability to understand complex electrical products.
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
Excellent verbal and written communication skills in English.
Ability to follow written and verbal instructions accurately.
Legal authorization to work in the United States; visa sponsorship will not be provided.

Nice To Haves

Five or more years of experience in technical sales or related roles such as engineering, quotations, or technical support.
Working knowledge of NEC, IECEx, and ATEX standards.
Experience in marketing or pricing management.
Experience in quotations or engineering support.
Experience in customer or technical support.
Familiarity with ERP systems such as Oracle.
Experience with hazardous-area products.

Responsibilities

Develop accurate, timely quotations for Engineered-To-Order products based on customer requests for quotation (RFQs).
Serve as the primary technical sales contact, providing guidance and detailed product recommendations.
Manage ETO orders from quotation through fulfillment, ensuring quality and compliance throughout manufacturing.
Interpret and apply customer electrical specifications to meet IECEx, ATEX, and NEC standards.
Collaborate with engineering, pricing, manufacturing, and customer support teams to deliver competitive, on-time proposals.
Provide customer service through clear communication, technical insight, and proactive follow-up.
Support continuous improvement initiatives for ETO quoting, workflows, and customer experience.
Maintain up-to-date data and documentation in CRM and ERP systems, such as Oracle and Vendavo.
Identify opportunities to improve customer satisfaction, product alignment, and long-term relationships.