Technical Engineer Internship - Des Moines, IA (Summer 2027)

Principal Financial Group • Des Moines, IA

8h • Hybrid

About The Position

The Technical Engineer Intern supports, implements, and enhances technologies used to operate Principal’s business. The intern works with internal and external partners to solve problems, provide customer service, and help keep systems secure and reliable. The role is customized to the intern’s expertise and interests and is performed in an Agile team environment, with guidance from a formal leader and mentor. The internship offers hands-on experience with Principal’s Technology Engineering culture and financial services technology.

Requirements

• Currently pursuing or have completed an undergraduate degree program; a science, technology, engineering, or mathematics-related field is preferred.
• Involvement in student organizations on campus or in the community, or prior internship experience.
• Exceptional communication and organizational skills.
• Strong work ethic and passion for technology, including technical curiosity and the ability to think critically and solve technology-based problems.

Nice To Haves

• Leadership experience through student organizations, work, or community involvement.
• Previous internship, work, or project experience in technology support, customer service, or troubleshooting.
• Familiarity with automation, scripting, reporting, or data analysis tools such as PowerShell, Power Platform, DAX, or Power Query M.
• Exposure to enterprise technologies, cybersecurity concepts, identity management, or device management tools.
• Experience with business applications and platforms such as ServiceNow, Salesforce, or similar technologies.
• Interest in emerging technologies, including generative and agentic AI.
• Ability to collaborate effectively, think critically, solve problems, and learn new technologies in an Agile team environment.
• Demonstrated commitment to continuous learning through coursework, certifications, projects, or other learning opportunities.

Responsibilities

• Troubleshoot and resolve technical issues across devices and applications.
• Contribute to the usability, security, and performance of supported systems.
• Collaborate with partners to identify needs, document requirements, and design solutions.
• Provide hands-on support to business partners through calls, emails, and chat.
• Research and apply solutions independently in a fast-paced environment.

Benefits

• Paid company holidays and any time off required in the employee’s state.
• A $4,000 lump-sum internship stipend to support incidental expenses, with a company-provided tax gross-up.
• Opportunity to participate in a bonus program for non-sales positions.

What This Job Offers

• Career Level: Intern