Technical Enablement Manager

Endor Labs•Palo Alto, CA

17h•$190,000 - $250,000

About The Position

The Technical Enablement Manager owns end-to-end technical enablement for presales Solutions Architects (SAs) and post-sales Customer Solutions Engineers (CSEs), serving as the single person accountable for the field’s technical readiness. This dedicated role covers onboarding and ramp, feature-launch enablement, golden demo paths, the demo environment, certification, and the content and metrics that support the program. The goal is to ensure the field can represent the platform accurately and win on technical merit. The role develops guided 30/60/90-day onboarding paths, including recorded modules, documentation, and hands-on labs; coordinates tiered launch enablement and cross-functional subject-matter experts; partners with Product on change readiness; curates canonical, value-led demos; and owns the demo tenant and associated labs. It also defines competency standards, certifies field readiness, maintains a single source of truth for enablement content, and measures outcomes such as ramp time, launch coverage, certification, and PoV technical-win conversion.

Requirements

At least 5 years of experience in technical enablement, sales engineering, solutions architecture, or technical product marketing.
Strong technical foundation in application security, software supply chain security, or developer tooling, including areas such as SCA, SAST/AI code security, CI/CD, and integrations.
Fluency with technical sales motions, including discovery, demos, PoVs/PoCs, value/ROI, and competitive positioning.
Instructional design and reusable-content development skills, along with program management skills to coordinate across Product, PMM, Engineering, and the field.
Track record of translating complex product capabilities into practical enablement and measuring its effectiveness.

Nice To Haves

Experience both working in a technical field role and building programs for one.
Hands-on experience owning a demo or lab environment and an LMS or enablement platform.
Familiarity with call analytics tools such as Gong and CRM or PoV data for measuring field impact.
Experience establishing a certification or competency program from scratch.
Background selling or supporting security tooling for security and engineering leaders.

Responsibilities

Build and maintain a guided 30/60/90-day onboarding and ramp program with recorded modules, documentation, hands-on labs, and certification for new SAs and CSEs.
Run a tiered launch-enablement cadence, coordinating a standing cross-functional SME working group and reinforcing knowledge of GA releases.
Partner with Product to establish enablement as a standing process, identify breaking changes early, and prepare the field before changes reach customers.
Curate and maintain one canonical, value-led demo per product.
Own the demo tenant and labs, including realistic data, pre-wired integrations, reset automation, and isolated lab instances for new hires.
Define competency standards across levels, certify readiness, gate solo customer-facing work on certification, and coach employees toward higher competency levels.
Maintain a current, centralized source of truth for enablement content.
Measure and report ramp time, launch coverage, certification, and PoV technical-win conversion against a baseline.