Technical Enablement Engineer

Cisco•Phoenix, AZ
•$98,600 - $125,000

About The Position

Cisco’s global Learning & Development team advances the skills of technical sales professionals through training across networking, data center infrastructure, collaboration, security, and observability products. The Technical Enablement Engineer combines technical expertise and facilitation skills to create engaging learning experiences that support professional development and success in technical sales. The role works with a collaborative team focused on delivering exceptional learning experiences to Cisco’s global workforce.

Requirements

  • 5+ years of experience in technical sales or sales engineering roles.
  • At least 2 years of experience in technical training or facilitation.
  • At least 3 years of experience with enterprise technology solutions across multiple domains, including automation and DevOps.
  • Current technical certifications in relevant technology areas.
  • At least 3 years of hands-on experience with implementation and troubleshooting.
  • At least 3 years of experience in one or more of the following: networking infrastructure and SDN; data center technologies and cloud infrastructure; security solutions and zero trust architectures; collaboration platforms and solutions; observability and monitoring tools; or application development, DevOps skills, and practices.
  • At least 3 years working in an SE role and/or training SEs; ideally, experience with Cisco or competitor data center technologies.

Nice To Haves

  • Ability to explain complex technical concepts clearly.
  • Experience with virtual training platforms and tools.
  • Strong presentation and public speaking skills.
  • Ability to lead group dynamics and encourage participation.
  • Experience with adult learning principles and techniques.
  • Bachelor’s or master’s degree in a technical field or education.
  • Training certifications such as CTT+ or CST.
  • Experience with learning management systems.
  • Background in solution architecture or technical consulting.
  • Experience with agile and DevOps methodologies.
  • Knowledge of multiple regional markets within the assigned geography.

Benefits

  • Medical, dental, and vision insurance, subject to plan eligibility rules.
  • 401(k) plan with a Cisco matching contribution.
  • Paid parental leave.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • Potential grants of Cisco restricted stock units, subject to eligibility and continued employment.
  • 10 paid holidays per full calendar year and one floating holiday for non-exempt employees.
  • Paid birthday day off, paid year-end holiday shutdown, and four paid personal wellness days.
  • For non-exempt employees, 16 days of paid vacation per full calendar year, accrued at 4.92 hours per pay period for full-time employees.
  • For eligible exempt employees, a flexible vacation time-off program with no defined usage limit, subject to availability and business limitations.
  • 80 hours of sick time off on hire and each January 1 thereafter, with up to 80 unused hours carried forward.
  • Additional paid time away may be requested for critical or emergency family issues.
  • Optional 10 paid volunteer days per full calendar year.
  • For non-sales roles, eligibility to earn annual bonuses, subject to Cisco policies.
  • For sales-plan employees, performance-based incentive pay on top of base salary, subject to the applicable Cisco plan.
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