Senior Technical Enablement Engineer

Zscaler
•$150,500 - $215,000•Remote

About The Position

Zscaler is seeking a Senior Technical Enablement Engineer to accelerate technical go-to-market initiatives by engaging internal teams and using modern learning methodologies to scale enterprise security solutions globally. This remote position is in the WW GTM Operations department and reports to the Sr. Director of GTM Technical Strategy & Enablement. The role involves managing multiple technical enablement projects across global time zones, developing deep product proficiency, and creating programs and technical content. The engineer will work with Sales Engineering leadership and Product Management to make complex technical concepts clear and outcome-focused, while using AI-assisted tools to create scalable learning assets. Zscaler describes its work as advancing digital transformation through its Zero Trust Exchange platform, a cloud security platform that connects users, devices, and applications. The company emphasizes customer focus, ownership and collaboration, trust through outcomes and impact, and ongoing feedback.

Requirements

  • At least 5 years of overall experience, including at least 2 years in Technical Enablement or Sales Engineering in a fast-paced, high-growth environment.
  • Demonstrated presentation skills and confidence delivering technical knowledge to experienced professional audiences.
  • Experience as a sales engineer or equivalent for a cybersecurity vendor or technology partner.
  • Curiosity about and active exploration of AI tools, with a proven history of integrating new technologies into daily workflows and problem-solving.
  • Ability to meet domestic and international travel requirements as needed.
  • Self-starter with a growth mindset who can thrive in ambiguous, fast-paced environments.
  • Curiosity about cybersecurity, cloud infrastructure, and AI-driven innovation.
  • Strong communication skills to explain technical complexity through clear, engaging learning experiences for diverse audiences.
  • Ability to build cross-functional relationships, remove friction, and accelerate alignment.
  • Outcome-oriented approach, measuring success through technical seller confidence, pipeline impact, and the field's ability to win.

Nice To Haves

  • Comprehensive understanding of technical sales, including discovery, architecture workshops, exception handling, demos, and proof-of-value.
  • Proficiency in creating interactive and adaptive e-learning content using modern authoring tools.
  • AI fluency, including using AI tools to accelerate solution design and automation and applying sound technical judgment to validate outputs.
  • Cybersecurity or networking certifications and a strong technical foundation in network security, zero trust, and cloud-delivered security architectures.

Responsibilities

  • Manage multiple simultaneous technical enablement projects, ensuring timely delivery and high-quality outcomes across global time zones.
  • Develop deep proficiency in Zscaler products to design and refine demos, proof-of-value processes, and architectural workshops.
  • Create and execute enablement plans, programs, and technical content.
  • Use AI-assisted content development tools to create scalable enablement assets, including learning paths, labs, and simulations.
  • Collaborate with Sales Engineering leadership and Product Management to translate complex technical concepts into compelling, outcome-focused narratives.

Benefits

  • Various health plans
  • Vacation and sick time off plans
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks
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