Technical Content Engineer, Claris

Apple • Sunnyvale, CA

1d

About The Position

At Claris, the Technical Content Engineer combines hands-on software engineering and automation with technical writing, docs-as-code practices, and thoughtful use of AI. The role builds and maintains the tools, pipelines, and workflows that help the documentation team work faster and more accurately, while also authoring customer-facing content.

The position is part of Documentation & Localization and partners closely with engineering, product, and experienced technical writers. Engineering work includes designing, building, testing, and maintaining software systems such as CI/CD pipelines, validation tooling, AI-assisted workflows, and integrations so documentation can keep pace with product changes. The engineer also authors and maintains customer-facing documentation in assigned areas while developing technical-writing skills with editorial-team support.

The intended long-term balance is approximately 50% engineering and 50% technical content, assessed across a quarter rather than enforced week to week. During the first year, work is expected to lean more heavily toward engineering while core systems are built and writing skills develop in parallel.

Requirements

• At least 3 years of professional experience building and maintaining production software, including scripts, integrations, or services in Python, JavaScript/TypeScript, or a comparable language.
• Experience with Git-based collaborative development, code review, and implementing or debugging CI/CD workflows.
• Ability to write automated tests, diagnose failures, and explain maintenance tradeoffs in one's own code.
• Practical experience integrating AI/LLM-based tools into a repeatable workflow, including evaluating output quality and handling failures.
• Strong written and verbal communication skills and genuine interest in developing technical-writing craft with team mentorship.
• Ability to investigate unfamiliar technical behavior, collaborate effectively with engineers and writers, and independently deliver a well-scoped project.

Nice To Haves

• Experience with docs-as-code environments, static site generators, or CCMS/help-authoring tools.
• Experience with API documentation, schema-driven reference generation, or automated example/code testing.
• Experience building or maintaining a search/retrieval system, embeddings pipeline, or MCP-style integration.
• Prior technical-writing experience or coursework, even if not professional.
• Familiarity with FileMaker.

Responsibilities

• Design, build, test, and maintain software systems that support the documentation team.
• Develop and maintain CI/CD pipelines, validation tooling, AI-assisted workflows, and integrations.
• Build tools, pipelines, and workflows that improve the speed and accuracy of documentation work.
• Author and maintain customer-facing documentation in assigned areas.
• Collaborate with engineering, product, and technical writers.
• Develop technical-writing craft with support from the editorial team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed