Technical Business Analyst (Finance Applications)
About The Position
The Technical Analyst supports software-as-a-service (SaaS) and enterprise-wide applications used to collect, retrieve, access, and use data for internal department planning and activities. The role works across technical teams to help ensure systems operate efficiently with minimal downtime, configure and update applications, and support accurate data entry into established tables, fields, and databases. The analyst also assists with query development and reporting to support business management decisions, analyzes performance metrics, and provides management with recommendations related to application development, maintenance, and system standards. Additional duties include basic user training and access setup, and collaboration with cross-functional teams, client stakeholders, and external vendors. This position is based at the Cleveland Headquarters office and is not hybrid or remote. The role involves 2% travel. Applicants must be at least 18 years old and legally authorized to work in the country of employment without current or future sponsorship. The position includes access to confidential and proprietary information and is subject to a criminal history review. Sherwin-Williams describes its employee offering as including rewards, benefits, flexibility, learning and development opportunities, and an inclusive team. A general description of potentially available benefits is provided through its candidate benefits website; specific eligibility and benefit details are not listed in the posting.
Requirements
- At least 18 years of age.
- Legally authorized to work in the country of employment without now or future sponsorship for employment visa status.
- Bachelor's degree in Computer Science or Information Technology, or at least 3 years of experience in enterprise-wide software support in lieu of a degree.
- At least 2 years of experience in enterprise-wide software support, with in-depth knowledge of software development methodologies.
- Knowledge of enterprise-wide applications and software platforms.
- Experience with SaaS and enterprise-wide systems.
- Experience configuring and setting up enterprise-wide applications.
- Familiarity with applying security designs and principles to technology-based business solutions.
- Experience in database management and maintenance.
- Ability to develop custom queries using query and reporting tools.
- Knowledge of data management best practices and quality control processes.
- Strong analytical and problem-solving skills.
- Strong communication and interpersonal skills, including experience collaborating with cross-functional teams and external vendors.
Nice To Haves
- Certifications in ITIL, Microsoft, and/or Oracle.
- Experience with finance or accounting applications.
Responsibilities
- Support SaaS and enterprise-wide applications by assisting with identification of design considerations and business impacts needed for configuration.
- Organize and provide data for internal department planning and activities.
- Perform basic configuration, setup, and updates of applications.
- Assist with loading data into established tables, fields, and system databases.
- Research and propose approaches for data governance standards and processes covering input, structures, and storage mechanisms.
- Build reports to facilitate business management and staff decisions.
- Set up user access and assist with application user training.
- Provide suggestions for changes to application development, maintenance, and system standards.
- Collaborate with cross-functional technical teams to support integration and interoperability of enterprise-wide systems.
- Facilitate collaboration with client stakeholders and external vendors to support enterprise-wide applications.
Benefits
- Rewards and benefits intended to support employee health and well-being.
- Flexibility to enhance health and well-being.
- Opportunities to learn, develop new skills, and grow contributions.
- An inclusive team and commitment to communities.
- A general description of benefits potentially available to eligible employees is provided on the company benefits website.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
