Technical Business Analyst (Finance Applications)
About The Position
The Technical Analyst supports software-as-a-service (SaaS) and enterprise-wide applications used to collect, retrieve, access, and use data for internal department planning and activities. Working across technical teams, the role helps keep systems efficient and minimize downtime. It performs application configuration, setup, and updates; supports accurate data loading into established tables, fields, and databases; and assists with queries and reports used for business management decisions. The position also documents and recommends application development, maintenance, and system-standard changes to optimize performance and mitigate risk. It provides basic user training and access setup, and facilitates collaboration among technical teams, client stakeholders, and external vendors. The position is based at Sherwin-Williams’ Cleveland Headquarters office and is not hybrid or remote. It requires 2% travel. Applicants must be at least 18 years old and legally authorized to work in the country of employment without current or future sponsorship. The role is subject to criminal-history review because it involves contact with employees and access to confidential or proprietary information and other items of value.
Requirements
- Must be at least 18 years of age.
- Must be legally authorized to work in the country of employment without now or in the future requiring employment visa sponsorship.
- Bachelor’s degree in Computer Science or Information Technology, or at least 3 years of experience in enterprise-wide software support in lieu of a degree.
- At least 2 years of experience in enterprise-wide software support, with in-depth knowledge of software development methodologies.
- Knowledge of enterprise-wide applications and software platforms.
- Experience with SaaS and enterprise-wide systems.
- Experience configuring and setting up enterprise-wide applications.
- Familiarity with applying security designs and principles to technology-based business solutions.
- Experience in database management and maintenance.
- Ability to develop custom queries using query and reporting tools.
- Knowledge of data management best practices and quality control processes.
- Strong analytical and problem-solving skills.
- Strong communication and interpersonal skills, including experience collaborating with cross-functional teams and external vendors.
Nice To Haves
- Certifications in ITIL, Microsoft, and/or Oracle.
- Experience with finance or accounting applications.
Responsibilities
- Support SaaS and enterprise-wide applications, including identifying design considerations and business impacts needed for configuration.
- Organize and provide data for internal department planning and activities.
- Perform basic configuration, setup, and updates for applications.
- Assist with loading data into established tables, fields, and system databases.
- Research and propose approaches for governance standards and processes covering data input, structures, and storage mechanisms.
- Build reports that facilitate business management and staff decisions.
- Set up user access and assist with training users on applications.
- Suggest changes to application development, maintenance, and system standards.
- Collaborate with internal cross-functional technical teams to support integration and interoperability of enterprise-wide systems.
- Facilitate collaboration with client stakeholders and external vendors to support enterprise-wide applications.
Benefits
- The company describes a range of benefits intended to support health and well-being, retirement, health care, and daily commuting; eligibility and details are available through the referenced benefits website.
- Opportunities to learn, develop new skills, and grow one’s contribution.
- An inclusive team and commitment to company and broader communities.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
