Summer 2027 Technical Analyst enGen Undergraduate Intern
About The Position
The Summer 2027 Technical Analyst enGen Undergraduate Internship provides students with practical, hands-on experience supporting enterprise network infrastructure and technology operations in a large healthcare technology environment. The intern joins the Network Infrastructure team and works alongside Network Engineers on the operation, monitoring, maintenance, and improvement of an enterprise network. The internship offers exposure to enterprise networking, data center technologies, troubleshooting, monitoring, technical documentation, and infrastructure project delivery, while developing skills for a future career in networking and infrastructure technology. Interns may work with Cisco routing, switching and wireless, Cisco Nexus and data center technologies, Meraki, BlueCat DNS/DHCP/IPAM, SolarWinds, and ServiceNow. They may support network monitoring, incident investigation, change activities, equipment deployments and upgrades, infrastructure documentation, and network lifecycle projects. Mentorship and collaboration with infrastructure and application teams help build networking, troubleshooting, analytical, customer service, and communication skills. The program provides hands-on training and experience in the assigned business line, exposure to career opportunities, and preparation for potential future positions. Work is performed under supervision, with guidance and mentoring from senior personnel. Applicants must be independently authorized to work in the United States; visa sponsorship is not offered for this role.
Requirements
- Full- or part-time enrollment in an accredited college or university baccalaureate program.
- Must be independently authorized to work in the United States; visa sponsorship is not offered.
Nice To Haves
- Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, Computer Engineering, or a related technical field.
- Interest or experience in enterprise networking and infrastructure technologies, including Cisco routing, switching and wireless, Cisco Nexus/data center technologies, Meraki, BlueCat DNS/DHCP/IPAM, SolarWinds, or ServiceNow.
Responsibilities
- Support day-to-day operation, monitoring, maintenance, and improvement of the enterprise network environment.
- Assist with network troubleshooting and investigation of connectivity and infrastructure issues.
- Monitor network health and capacity and support incident and problem resolution.
- Support network monitoring, incident investigation, change activities, equipment deployments and upgrades, and network lifecycle projects.
- Maintain network diagrams and inventories and contribute to infrastructure documentation.
- Assist with infrastructure changes, implementations, and projects appropriate to the assigned area.
- Analyze operational data and identify opportunities to improve monitoring, documentation, automation, and team processes.
- Communicate with colleagues and internal or external constituencies to plan assignments and resolve day-to-day operational problems.
- Conduct research and reporting, including recommendations or alternative proposals for action, when requested by management.
- Participate in projects, programs, planning, and initiatives that support the assigned area and develop professional skills.
- Undertake related studies or enrichment programs and perform other job-related duties as assigned.
- Comply with company policies, the Code of Business Conduct, HIPAA privacy requirements, and information security guidelines.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
