About The Position

The Summer 2027 Quality Engineer enGen Undergraduate Internship provides hands-on experience supporting strategic quality transformation and process improvement initiatives within the Enterprise Quality Engineering (EQE) Functional Testing organization. The intern will work with testing teams, Quality Engineers, Subject Matter Experts, and technology leaders on a Functional Testing Knowledge & Process Improvement Initiative in a healthcare IT environment, gaining exposure to business applications and testing practices. The intern will document business applications and processes and turn technical and operational knowledge into reusable resources, including Product & Testing Knowledge Repositories, playbooks, process maps, and onboarding toolkits. The role also involves assessing testing workflows across participating teams, identifying pain points and inefficiencies, evaluating standardization and automation opportunities, and developing recommendations. At the end of the internship, the intern will consolidate findings into a prioritized strategic roadmap identifying at least 10 improvement opportunities and present recommendations, findings, and business value to executive leadership. The internship is intended to develop skills in quality engineering, process analysis, stakeholder engagement, technical documentation, project management, and executive communication. Applicants must be independently authorized to work in the U.S.; visa sponsorship is not offered for this role.

Requirements

  • Full- or part-time enrollment in an accredited college or university baccalaureate program.
  • Must be independently authorized to work in the U.S.; visa sponsorship is not offered.

Nice To Haves

  • Currently pursuing a degree in Computer Science, Software Engineering, Management Information Systems (MIS), Business Analytics, Technical Communication, or a related business or technology field.

Responsibilities

  • Document key business applications and processes and create reusable Product & Testing Knowledge Repositories, playbooks, process maps, and onboarding toolkits.
  • Assess current-state testing workflows across participating teams and identify pain points and inefficiencies.
  • Evaluate opportunities for process standardization and automation and develop actionable improvement recommendations.
  • Develop a prioritized strategic roadmap identifying at least 10 improvement opportunities.
  • Present project findings, recommendations, and business value to executive leadership.
  • Communicate with colleagues, clientele, and other internal or external constituencies to plan assignments and resolve day-to-day operational problems.
  • Under supervision, provide entry-level professional services and carry out activities with guidance, training, and mentoring from senior personnel.
  • Participate in projects, programs, and initiatives that develop professional skills and support the assigned area.
  • Conduct research and reporting, including recommendations or alternative proposals for action, as requested by management.
  • Undertake related studies or enrichment programs and perform other job-related duties as assigned.
  • Comply with applicable company policies, the Code of Business Conduct, HIPAA requirements, and information security and privacy policies.
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