Summer 2027 Technical Analyst enGen Undergraduate Intern
About The Position
The Summer 2027 Technical Analyst enGen Undergraduate Internship offers students practical, hands-on experience supporting enterprise network infrastructure and technology operations in a large healthcare technology environment. As part of the Network Infrastructure team, the intern works alongside Network Engineers to support the operation, monitoring, maintenance, and improvement of the enterprise network, and gains exposure to how networks support critical applications, business operations, and technology services. The internship provides experience with Cisco routing, switching, and wireless; Cisco Nexus and data center technologies; Meraki; BlueCat DNS/DHCP/IPAM; SolarWinds; and ServiceNow. Interns may assist with troubleshooting, incident investigation and resolution, network monitoring, change activities, equipment deployments and upgrades, infrastructure documentation, and network lifecycle projects. Through mentorship and collaboration with infrastructure and application teams, participants develop networking, troubleshooting, analytical, customer service, and communication skills. The program provides hands-on training, exposure to career opportunities in the business line and related areas, and preparation for future positions. Work is performed under supervision, with guidance, training, and mentoring from senior personnel. Applicants must be independently authorized to work in the U.S.; visa sponsorship is not offered for this role.
Requirements
- Full-time or part-time enrollment in an accredited college or university baccalaureate program.
- Must be authorized to work in the U.S. independently; visa sponsorship is not offered.
Nice To Haves
- Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, Network Engineering, Computer Engineering, or a related technical field.
- Interest in enterprise networking and infrastructure technologies, including Cisco routing, switching and wireless, Cisco Nexus/data center technologies, Meraki, BlueCat DNS/DHCP/IPAM, SolarWinds, and ServiceNow.
Responsibilities
- Support day-to-day network infrastructure operations, monitoring, maintenance, and improvement under supervision.
- Assist with network connectivity and infrastructure troubleshooting, incident investigation, and problem resolution.
- Monitor network health and capacity and analyze operational data.
- Assist with infrastructure changes, implementations, equipment deployments, and upgrades.
- Maintain network diagrams, inventories, and other infrastructure documentation.
- Participate in network lifecycle projects and other projects or programs appropriate to the assigned area.
- Identify opportunities to improve monitoring, documentation, automation, and team processes.
- Communicate with colleagues, clients, and internal or external constituencies to plan assignments and resolve day-to-day operational problems.
- Conduct research and reporting, including recommendations or alternative proposals for action, when requested by management.
- Participate in planning and implementing unit projects and initiatives.
- Undertake related studies or enrichment programs and perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Intern
