Technical Analyst - IT
About The Position
The Technical Analyst - IT serves as the liaison between a business unit and IT architects, systems, and support functions. The role translates business requirements into technical requirements and manages IT resources, process changes, implementation, and technical and functional analysis. The analyst works closely with business teams to support process improvements while helping maintain HellermannTyton's Quality and EHS certifications through compliance with corporate policies, procedures, work instructions, and documentation requirements. The position contributes to technical strategy and infrastructure supporting business strategy, including data management, business intelligence, and IoT. It works with business groups to understand systems and process needs, identify and prioritize projects, and develop business cases. In collaboration with Business Analysts, the role reviews existing systems, documents current capabilities, and develops strategies to improve or leverage those systems. It also supports the technical development, testing, design, build, and deployment of new processes, capabilities, and technologies, ensuring solutions meet company technical standards. The analyst manages IT resources working on business projects, evaluates business requirements, recommends applications and technologies, and develops process diagrams, data flows, and other technical deliverables. The role also supports technology adoption and proficiency among personnel affected by change, facilitates requirements analysis, evaluates IT architecture, and provides leadership assistance to other analysts. Additional duties include facilitating project meetings, maintaining project documentation, and supporting the company's TS19649/ISO14001 certification.
Requirements
- Bachelor’s degree in Business, Business Intelligence, Information Technology, Engineering, or a similar field.
- At least 5 years of relevant professional analyst experience.
- Strong communication skills and the ability to produce information clearly and concisely.
- Strong data management understanding, with emphasis on end-user applications.
- Advanced user of Microsoft Office Suite and statistical tools.
- Ability to wear required personal protective equipment (PPE) in designated areas as a condition of employment.
- Valid driver’s license, acceptable driving record, and adequate insurance.
- Demonstrated project management skills on large-scale and multiple projects.
- Customer focus and ability to build effective internal and external relationships, consider issues from multiple perspectives, and offer practical recommendations.
- Strong cross-business-unit communication skills.
- Ability to generate new ideas and approaches to improve organizational systems, processes, or effectiveness.
- Understanding of available IT tools, including their complexity, functionality, and standards.
- Understanding of interconnectivity with intelligent assets.
- Understanding of both business and information technology concepts.
Responsibilities
- Assist in developing technical strategy and infrastructure to support business strategy and processes, including data management, business intelligence, and IoT.
- Work with business groups to understand business systems and process needs, identify projects, build business cases, and facilitate project prioritization.
- Collaborate with Business Analysts to review existing systems and develop strategies for improving or leveraging them.
- Collaborate with Business Analysts to document as-is business process and technology capabilities.
- Assist in the technical development and testing of new business processes, capabilities, and supporting technologies.
- Perform application design activities, including writing technical designs, and contribute to technology architecture, build, testing, and deployment.
- Work with business groups to define and prioritize projects that achieve the future state.
- Ensure technical and functional solution designs meet company technical standards.
- Develop technology deliverables and manage IT resources engaged in business projects to support successful completion.
- Analyze business requirements, recommend applications and technology, design data-flow charts and process diagrams, and provide solutions to issues.
- Apply functional knowledge of IT systems to recommend efficient system modifications, improve efficiency, reduce operating costs, determine procedures for IT technologies, and assist with equipment configurations.
- Promote utilization, adoption, and proficiency among personnel affected by organizational change.
- Analyze, facilitate, model, and organize information to reconcile conflicts, elicit requirements, and distinguish solution ideas from business needs.
- Evaluate IT architecture and develop presentations and white papers for technical processes.
- Evaluate staff performance and provide feedback on processes.
- Provide leadership assistance to other analysts in planning, analysis, and execution.
- Schedule, prepare agendas for, and facilitate project meetings; capture and share discussions and action items shortly after meetings.
- Create and maintain project documentation.
- Support HellermannTyton TS19649/ISO14001 certification by following corporate policies, procedures, work instructions, and documentation requirements.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
