Technical Analyst - IT

HellermannTyton North America•Milwaukee, WI

1d•Hybrid

About The Position

The Technical Analyst - IT serves as a liaison between business units and IT architects, systems, and support functions, translating business requirements into technical requirements. The role manages IT resources involved in projects and supports process changes, implementation, and technical and functional analysis in partnership with business teams to improve processes. The position also supports HellermannTyton’s Quality and EHS certifications by following corporate policies, procedures, work instructions, and documentation requirements. The Technical Analyst helps shape technical strategy and infrastructure in support of business strategy, including data management, business intelligence, and IoT. Working with business groups and Business Analysts, the role assesses existing systems and processes, identifies and prioritizes projects, documents current capabilities, develops and tests new processes and technologies, and contributes to solution design, architecture, build, testing, and deployment. The position develops technology deliverables, ensures designs meet company technical standards, and coordinates project resources and documentation. The role also supports adoption of changes across the organization, facilitates project meetings, and provides leadership assistance to other analysts. Success requires project management capability, customer focus, strong cross-business communication, innovation, and understanding of IT tools, intelligent asset interconnectivity, business concepts, and information technology.

Requirements

Bachelor’s degree in Business, Business Intelligence, Information Technology, Engineering, or a similar field.
At least 5 years of relevant professional analyst experience.
Strong communication skills and the ability to produce information clearly and concisely.
Strong data management understanding, with emphasis on end-user applications.
Advanced proficiency with Microsoft Office Suite and statistical tools.
Ability to wear required PPE in designated areas.
Valid driver’s license, acceptable driving record, and adequate insurance.
Demonstrated project management skills across large-scale and multiple projects.
Customer focus and ability to build effective internal and external relationships, consider issues from multiple perspectives, and offer practical recommendations.
Strong cross-business-unit communication skills.
Understanding of available IT tools, including their complexity, functionality, and standards.
Understanding of interconnectivity with intelligent assets.
Understanding of business and information technology concepts.

Responsibilities

Assist in developing technical strategy and infrastructure to support business strategy and processes, including data management, business intelligence, and IoT.
Work with business groups to understand and support business systems and process needs, identify projects, develop business cases, and facilitate project prioritization.
Collaborate with the Business Analyst to review existing systems and analyze strategies for improving or leveraging them.
Collaborate with the Business Analyst to document current-state business processes, technology, and capabilities.
Assist in technical development and testing of new business processes, capabilities, and supporting technologies.
Perform application design activities, including writing technical designs, and contribute to technology architecture, design, build, testing, and deployment.
Work with business groups to define and prioritize projects that achieve the future state.
Ensure technical and functional solution designs meet company technical standards.
Develop technology deliverables.
Actively manage IT resources engaged in business projects to support successful completion.
Analyze business requirements, recommend appropriate applications and technologies, design data-flow charts and process diagrams, and provide solutions to issues.
Use functional knowledge of IT systems to recommend modifications that improve efficiency and reduce operational costs, determine procedures for IT technologies, and assist with equipment configurations.
Drive utilization, adoption, and proficiency among personnel affected by organizational changes.
Analyze, facilitate, model, and organize information to reconcile conflicts, elicit requirements, and distinguish solution ideas from business needs.
Evaluate IT architecture and develop presentations and white papers for technical processes.
Evaluate staff performance and provide feedback on processes.
Provide leadership assistance to other analysts in planning, analysis, and execution.
Schedule, prepare agendas for, and facilitate project meetings; capture and promptly share discussions and action items.
Create and maintain project documentation.
Support maintenance of HellermannTyton TS19649/ISO14001 certification through corporate policies, procedures, work instructions, and required documentation.
Perform other duties as assigned.