Technical Sales Representative

Azelis•Leominster, MA

12d•Remote

About The Position

The Technical Account Manager is responsible for achieving annual growth across an assigned customer base in line with the organization’s financial objectives. The role builds relationships with decision makers and influencers through face-to-face customer and prospect visits, providing application solutions and promoting and selling excipients and active ingredients for pharmaceutical, nutraceutical, and biopharmaceutical applications within the assigned territory. The position combines technical sales, account development, forecasting, opportunity management, and market intelligence. It includes representing the Company in industry activities and maintaining professional, ethical conduct. Overnight travel may be required up to 50%.

Requirements

Four-year college degree; a technical degree is preferred, such as Chemistry, Engineering, or Biology.
5–7 years of experience in pharmaceuticals and/or nutraceuticals, focused on excipients, APIs, and ANIs.
Ability to organize and prioritize work to meet customer, supplier, or corporate demands.
Good presentation and listening skills, high energy, results orientation, diplomacy, creativity, perseverance, and persistence.
Ability to work independently and as a team member.
Strong negotiating and communication skills.
Solid knowledge of Microsoft Office.
Strong CRM skills; Microsoft Dynamics 365 is preferred.
Understanding of the typical selling process.
Ability to work with probability, statistical inference, and financial metrics, and to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, draw valid conclusions, interpret technical instructions in mathematical or diagram form, and work with abstract and concrete variables.
Knowledge of internet software, CRM software, order processing systems, project management software, spreadsheet software, and word processing software.
Demonstrated analytical, problem-solving, technical, oral and written communication, teamwork, business acumen, cost consciousness, ethical, and strategic-thinking competencies.
Experience running a chemical distribution entity and a strong command of margin optimization opportunities within an operation are identified as competency expectations.

Nice To Haves

Technical college degree, such as Chemistry, Engineering, or Biology.
Chemical distribution experience.
Experience with Microsoft Dynamics 365 CRM.

Responsibilities

Develop deep relationships with decision makers and influencers in assigned accounts through face-to-face visits.
Promote and sell a portfolio of excipients and active ingredients for pharmaceutical, nutraceutical, and biopharmaceutical applications.
Learn the Company’s product lines and served industries, present to R&D and manufacturing personnel, and work with purchasing to close sales.
Prepare timely call reports and Supplier Highlights for every significant interaction.
Grow sales by seeking appointments and visiting current customers and prospects, balancing activity between them in line with Company growth strategies.
Provide accurate forecasts through regular customer updates to support inventory excellence.
Maintain clear internal and external visibility through thorough use of the CRM.
Maintain an accurate and strong opportunity pipeline to maximize growth.
Provide timely market intelligence internally and to principals.
Strive for margin optimization.
Understand and follow department procedures and policies, and support the principles of Responsible Distribution™.
Undertake other activities and responsibilities as directed or assigned.
Travel overnight as necessary or required, up to 50%.
Represent the Company in industry and professional activities, including trade shows and seminars.
Represent the Company with integrity and professionalism, including appropriate dress and conduct.