TECH SUPPORT REPRESENTATIVE-Part-Time
About The Position
Gibson Electric has an opening for a part-time Tech Support Representative at its Trenton Member Service Center, located at 1207 S. College St., Trenton, TN. The position schedules and confirms service appointments; resolves technical and non-technical customer problems and complaints; provides technical support to customers and employees; and coordinates setup and transfer of new telephone service to Gibson Connect. The regular schedule is 12-hour shifts from 8 AM to 8 PM on Saturday and Sunday every other weekend. The employee must be willing and able to fill in for other part-time Tech Support shifts as needed. Hours may be adjusted based on customer needs. Applications are due Wednesday, November 18, 2026. Applicants can view the full position description and complete the required application at https://gibsoncoops.com/careers.
Requirements
- High school diploma or equivalent.
- One to two years of administrative experience.
- One to two years in a customer service position.
- Ability to effectively communicate with and courteously assist member-owners, other employees, and the public in person and by telephone.
- Willingness and ability to fill in for other part-time Tech Support shifts as needed.
Responsibilities
- Schedule and confirm service appointments.
- Resolve technical and non-technical customer problems and complaints.
- Provide technical support for customers and employees.
- Coordinate setup and transfer of new telephone service to Gibson Connect.
- Fill in for other part-time Tech Support shifts as needed.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
