Tech Specialist 3 - San Jose, CA

M.C. Dean, Inc•San Jose, CA

1d•Onsite

About The Position

M.C. Dean is seeking a Tech Specialist 3 to join their Security and Electronic Systems (SES) business unit. This role involves designing, engineering, integrating, operating, and maintaining electronic security services, including intrusion detection, access control, biometric authentication, video surveillance, audio visual, IT systems, perimeter defense, and command and control systems for federal, local, and commercial customers. The position requires interfacing with customers, partner teams, and stakeholders, coordinating global security system refresh projects, mitigating project constraints, ensuring regulatory compliance, and executing project deliverables with minimal business disruption. The role also involves documenting project activities, coordinating logistics, tracking progress, managing risks, and building deployment schedules and operational cost budgets. Experience with physical security access control and video management systems, as well as proficiency in project management tools, is essential.

Requirements

High School Diploma with 10+ years of experience with installation, troubleshooting and/or testing of electronic security systems or Associates with 8+ years of experience or Bachelor's Degree with 5+ years experience or Master's Degree with 3+ years experience
System administrator experience in performing triage on system problems, resolving the system problems, analyzing system data to prevent problems, and implementing new workstations and system extensions
Reliable attendance at customer site during work hours required by customer
Ability to work a flexible schedule that includes occasional nights and weekends
Ability to travel CONUS and OCONUS
Exposure to computer screens for an extended period of time.
Sitting for extended periods of time.
Reach by extending hands or arms in any direction.
Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
Listen to and understand information and ideas presented through spoken words and sentences.
Communicate information and ideas in speaking so others will understand.
Read and understand information and ideas presented in writing.
Apply general rules to specific problems to produce answers that make sense.
Identify and understand the speech of another person.

Nice To Haves

Vendor certifications for electronic systems preferred

Responsibilities

Interface regularly with customers, partner teams, key stakeholders and technical experts.
Coordinating security system refresh projects on a global scale and across all geographies within the project scope and timeline.
Mitigate project constraints according to each region - (AMER, APAC, EMEA).
Ensure compliance with regional and local regulations.
Execute project deliverables with minimal business disruptions.
Schedule and document meetings to include points discussed and action items related to the project(s) assigned.
Document and schedule project activities to include technical details.
Coordinate efforts with project location stakeholders, partner teams and installation teams.
Coordinate logistics of project materials across all project geographies including shipping details, movements and receiving.
Track and report project progress through the life of the project.
On-call requirement for project escalations during execution of an installation.
Create, review and submit completion and commissioning reports.
Manage all risks through the life of the project and communicate with key stakeholders.
Build and manage deployment schedules and operational costs budgets.
Experience with physical security access control systems and video management systems.
Proficient in project management tools and office applications.