Branch Manager - San Jose Markets - San Jose, CA

JPMorganChase • San Jose, CA

1d

About The Position

At Chase, the Branch Manager creates memorable experiences for clients and employees by building lasting relationships, exceeding expectations, and fostering diversity and inclusion. The role leads and manages all aspects of a Chase branch, including deposit and investment growth, operations, and team coaching. The Branch Manager represents Chase’s brand and culture through welcoming service, delivers banking solutions and financial technology, and collaborates with specialists to address clients’ financial needs.

The successful candidate completes the Branch Manager Training Program before placement and travels as required for in-person training and meetings, which may include out-of-state travel. The position is subject to Dodd-Frank, Truth in Lending Act, SAFE Act/NMLS registration, and Federal Deposit Insurance Act requirements, including relevant background reviews and ongoing compliance.

Requirements

• At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
• High school degree, GED, or foreign equivalent.
• Ability to work branch hours, including weekends and evenings.
• Ability to travel as required for in-person training and meetings, potentially out of state.
• Successful completion of the Branch Manager Training Program before placement as a Branch Manager.
• Meet applicable Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and comply with required NMLS registration and SAFE Act obligations.
• Meet applicable Section 19 of the Federal Deposit Insurance Act requirements.

Nice To Haves

• College degree or military equivalent.

Responsibilities

• Motivate the branch team by sharing a clear vision and embodying Chase’s values of Service, Heart, Curiosity, Courage, and Excellence.
• Use the Branch Scorecard to develop strategies for growing deposits and investments and achieving branch goals.
• Understand and meet clients’ needs to build lasting relationships and trust.
• Build a high-performing team through coaching, feedback, and recognition.
• Encourage ongoing team learning and development.
• Build relationships with local businesses and engage with the community.
• Maintain a strong risk and control environment, exercise sound judgment, act with integrity, protect the company and clients, and follow policies and procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED