Branch Manager - San Jose Markets - San Jose, CA
About The Position
As a Branch Manager at Chase, you lead and manage all aspects of a branch, including growing deposits and investments, overseeing operations, and coaching the team. You create a welcoming environment for clients and employees, represent Chase’s brand and culture with hospitality, deliver banking solutions and financial technology, and collaborate with specialists to support clients’ financial needs. You will lead the branch team, build client relationships, grow the branch’s local presence, and maintain a strong risk and control environment. The position requires successful completion of the Branch Manager Training Program before placement and travel as required for in-person training and meetings, which may include out-of-state travel. Employment is subject to applicable Dodd-Frank, SAFE Act/NMLS registration, and Federal Deposit Insurance Act requirements.
Requirements
- At least 2 years of management, Retail Banking, or equivalent Chase leadership experience.
- High school degree, GED, or foreign equivalent.
- Ability to work branch hours, including weekends and evenings.
- Ability to travel as required for in-person training and meetings, potentially out of state.
- Successfully complete the Branch Manager Training Program before placement as a Branch Manager.
- Meet applicable Dodd-Frank/Truth in Lending Act Loan Originator qualification requirements and SAFE Act/NMLS registration requirements; continued employment is contingent on compliance.
- Employment is subject to review under Section 19 of the Federal Deposit Insurance Act.
- Ability to create exceptional client experiences and foster an engaging branch culture.
- Leadership experience coaching and empowering employees to achieve results and grow.
- Ability to organize and manage competing priorities and develop plans for growth.
- Ability to work in a fast-paced, changing environment and make sound decisions.
- Experience creating and maintaining a strong risk and control environment, with commitment to operational integrity and policies.
- Ability to influence, educate, and connect the team, partners, and clients with technology.
Nice To Haves
- College degree or military equivalent.
Responsibilities
- Motivate the branch team by sharing a clear vision and embodying company values of Service, Heart, Curiosity, Courage, and Excellence.
- Use the Branch Scorecard to identify strategies that grow deposits and investments and deliver branch goals.
- Understand and meet client needs to build lasting relationships and trust.
- Build and develop a high-performing team through coaching, feedback, and recognition.
- Encourage ongoing learning and development within the team.
- Build relationships with local businesses and engage with the community to strengthen the branch’s presence.
- Maintain a strong risk and control environment by exercising sound judgment, acting with integrity, protecting clients and the company, and following policies and procedures.
Benefits
- Comprehensive health care coverage
- On-site health and wellness centers
- Retirement savings plan
- Backup childcare
- Tuition reimbursement
- Mental health support
- Financial coaching
- Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
