Tech Roadside - Jordan Ford

Sonic Automotive • Mishawaka, IN

5d • Onsite

About The Position

Jordan Ford, a Sonic Automotive family dealership, is hiring service technicians at all experience levels, from apprentices to Senior Masters, to support its growing customer base. The dealership offers a supportive, team-based environment, opportunities for advancement, a clear technician training path, and company-paid Ford certification training. Compensation is listed as $29 per hour, with pay starting at $25 per hour based on competency level and additional incentives available. The position performs vehicle diagnosis and repairs in accordance with repair orders, dealership standards, and factory standards, while maintaining customer vehicles, shop cleanliness, and safety and regulatory compliance.

Requirements

• High CSI is a must.
• ASE or Ford training.
• High school diploma or equivalent.
• Valid driver’s license and a good driving record.
• Manual dexterity.
• Good judgment.
• Authorization to work in the USA.
• Ability to perform duties and responsibilities safely.
• Ability to pass pre-employment testing, including background checks, MVR, and drug test, and to provide a valid driver’s license.

Responsibilities

• Receive repair orders from the dispatcher and take them to the stall area.
• Perform work outlined on repair orders efficiently and accurately according to dealership and factory standards.
• Diagnose malfunctions and perform repairs.
• Communicate with the parts department to obtain needed parts.
• Save and tag parts when work is under warranty or when requested by the customer.
• Examine vehicles to determine whether additional safety or service work is required.
• Immediately notify the service advisor if additional work is not needed or if repairs cannot be completed within the promised time.
• Document work performed.
• Road-test vehicles when required or refer them to the test technician; do not use customer vehicles for personal errands.
• Supervise apprentice technicians when assigned.
• Attend factory-sponsored training classes and keep abreast of factory technical bulletins.
• Ensure customers’ cars are kept clean.
• Keep the shop area neat and clean, and account for dealership-owned tools.
• Follow federal, state, and local regulations, including those governing hazardous-waste disposal.
• Follow company safety policies and procedures and immediately report accidents to a manager or supervisor.

Benefits

• Additional incentives based on work and growth.
• Clear training path for technicians.
• Company-paid training for Ford certifications.
• Yearly retention bonus.
• 401(k) with company match.
• Paid vacation.
• Dental insurance.
• Vision insurance.
• Employee discount throughout the dealership.
• Comprehensive training.
• Opportunities for internal advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED