Technician - Jordan Ford

Sonic Automotive•Mishawaka, IN

About The Position

The Service Technician performs vehicle repair and maintenance work as assigned, following dealership and factory standards. The technician may also oversee the work of assigned apprentice technicians. The role requires diagnosing vehicle malfunctions, completing repairs efficiently and accurately, documenting work, and coordinating with service advisors and the parts department. Technicians are expected to keep vehicles and the shop clean, attend factory-sponsored training, stay current with technical bulletins, and comply with safety procedures and applicable regulations, including those for hazardous-waste disposal.

Requirements

  • High CSI.
  • ASE certification or manufacturing training.
  • High school diploma or equivalent.
  • Valid driver’s license and good driving record.
  • Manual dexterity.
  • Good judgment.
  • Authorization to work in the USA.
  • Ability to perform duties and responsibilities safely.
  • Ability to pass pre-employment testing, including background checks, MVR, and drug test, and to provide a valid driver’s license.

Responsibilities

  • Receive repair orders from the dispatcher and take them to the stall area.
  • Perform work listed on repair orders efficiently and accurately according to dealership and factory standards.
  • Diagnose malfunctions and perform repairs.
  • Communicate with the parts department to obtain needed parts.
  • Save and tag parts when work is under warranty or when requested by the customer.
  • Inspect vehicles to determine whether additional safety or service work is required.
  • Notify the service advisor promptly if additional outlined work is unnecessary or if repairs cannot be completed within the promised time.
  • Document work performed.
  • Road-test vehicles when required or refer them to a test technician; do not use customer vehicles for personal errands.
  • Supervise assigned apprentice technicians.
  • Attend factory-sponsored training classes and keep abreast of factory technical bulletins.
  • Keep customers’ cars clean and maintain a neat, clean shop area; account for dealership-owned tools at all times.
  • Follow applicable federal, state, and local regulations, including those governing hazardous-waste disposal.
  • Follow company safety policies and procedures and immediately report accidents to a manager or supervisor.
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