Tech Roadside - Jordan Ford

Sonic Automotive • Mishawaka, IN

6d • $45,000 - $70,000

About The Position

Jordan Ford, a Sonic Automotive family dealership, is hiring service technicians at all experience levels, from apprentices to experienced Senior Master technicians. The role offers a supportive, collaborative team environment, a clear technician training and advancement path, company-paid Ford certification training, and a growing customer base requiring vehicle service. Compensation is listed as $29 per hour, with an advertised annual range of $45,000 to $70,000. The posting also describes a starting pay structure from $25 per hour based on competency, with additional incentives and a yearly retention bonus.

Technicians receive repair orders, diagnose and repair vehicles according to dealership and factory standards, communicate with service advisors and the parts department, document completed work, and road-test vehicles when required. The role may include supervising apprentice technicians, attending factory training, keeping current with technical bulletins, maintaining clean vehicles and shop areas, and following safety and hazardous-waste regulations.

Requirements

• High CSI is a must.
• ASE or Ford training.
• High school diploma or equivalent.
• Valid driver’s license and a good driving record.
• Manual dexterity.
• Good judgment.
• Authorization to work in the USA.
• Ability to perform duties and responsibilities safely.
• Ability to pass pre-employment testing, including background checks, MVR, and drug testing, and to provide a valid driver’s license.

Responsibilities

• Receive repair orders from the dispatcher and take them to the stall area.
• Perform work listed on repair orders efficiently and accurately, in accordance with dealership and factory standards.
• Diagnose malfunctions and perform repairs.
• Communicate with the parts department to obtain needed parts.
• Save and tag parts when required for warranty work or requested by the customer.
• Examine vehicles to determine whether additional safety or service work is required.
• Immediately notify the service advisor if additional outlined work is not needed or required.
• Immediately notify the service advisor if repairs cannot be completed within the promised time.
• Document work performed.
• Road-test vehicles when required or refer them to the test technician; do not use customer vehicles for personal errands.
• Supervise apprentice technicians as assigned.
• Attend factory-sponsored training classes.
• Keep current with factory technical bulletins.
• Ensure customers’ cars are kept clean.
• Keep the shop area neat and clean and account for dealership-owned tools at all times.
• Understand and follow federal, state, and local regulations, including hazardous-waste disposal rules.
• Follow company safety policies and procedures and immediately report accidents to a manager or supervisor.

Benefits

• Company-paid training for Ford certifications.
• Yearly retention bonus.
• 401(k) with company match.
• Paid vacation.
• Dental insurance.
• Vision insurance.
• Employee discount throughout the dealership.
• Additional incentives based on work and growth.
• Comprehensive training.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED