Tech - L1 Server Repair Dept. VIII CU8150
About The Position
The Server Repair Tech tests, troubleshoots, and replaces parts on servers sent to SMS for diagnosis and repair. The role includes inspecting and diagnosing servers, conducting and analyzing stress tests, recording symptoms, test results, and replaced parts in the shop-floor tool, and maintaining parts consumption. The technician collaborates with motherboard repair, motherboard testing, quality control, and inspection personnel, and provides backup support for QC, inspection, and motherboard testing. The position also involves maintaining a positive work environment, collaborating with teams such as warehouse, shipping, and receiving, and following processes for system and parts management. The technician should have basic knowledge of server and networking architecture, component assembly, diagnostics, and common error codes, and be motivated to solve problems and continue learning about servers and networking. This is a full-time, day-shift position in Grapevine, Texas. The work takes place in a warehouse environment with moderate to high noise levels and seasonal temperature conditions. The employee may need to sit or stand for extended periods, walk extensively, lift objects up to approximately 25 pounds, reach above shoulder height, bend or stoop, and perform repetitive hand, wrist, and finger movements.
Requirements
- High school diploma or equivalent.
- Ability to read and write English.
- Basic knowledge of server architecture and component assembly.
- Ability to run and understand testing diagnostics.
- Basic understanding of networking architecture and error codes.
- Ability to troubleshoot common server errors and issues.
- Basic computer skills, including Microsoft Office Word, Excel, and PowerPoint.
- Ability to organize and prioritize work to complete assigned tasks.
- Ability to read and follow written instructions.
- Ability to identify and resolve problems in a timely manner and gather and analyze information skillfully.
- Ability to use a computer keyboard and small handheld tools with repeated, coordinated hand, wrist, and finger movements.
- Ability to lift objects up to approximately 25 pounds and tolerate moderate to high noise levels in a warehouse environment.
Nice To Haves
- One year of experience in a repair depot.
- Experience in a low-production PC-type environment.
- Experience with simple or repetitive component replacement, such as LCD or HDD replacement, across multiple commodities.
- Working knowledge of brands and models such as ASUS, Dell, HP, Lenovo, Toshiba, Apple, and Acer.
- Demonstrated skill set while working with a temporary agency.
Responsibilities
- Inspect, test, and diagnose servers.
- Replace server parts as needed.
- Conduct and analyze server stress tests.
- Document symptoms, test results, and replaced parts in the shop-floor tool.
- Collaborate with motherboard repair, motherboard testing, QC, and inspection personnel.
- Provide backup support for QC, inspection, and motherboard testing.
- Maintain parts consumption.
- Perform other duties as assigned by leadership.
- Maintain and nurture a positive work environment.
- Collaborate with other teams, including warehouse, shipping, and receiving.
- Follow processes for system and parts management.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
