Tech - L1 Depot Dept. II
About The Position
The Computer Technician provides computer diagnostics and repairs. The role involves taking apart and reassembling computer components, resolving hardware issues on schedule using the in-house system, and setting up computer systems and hardware or installing and reinstalling software. The employee may also be assigned other duties. The technician helps maintain a positive workplace with open feedback and two-way communication, keeps the warehouse organized and clean, and supports a healthy and safe work environment and the company’s culture. The position is based in Grapevine, Texas, and is listed as full-time with a day shift. The work takes place in warehouse and office conditions, including moderate to high noise and seasonal heat and cold.
Requirements
- High school education level is listed.
- Working toward A+ certification.
- Still attending tech school.
- 1–2 years of repair experience.
- Experience in a low-production PC environment.
- Experience with 1–2 OEMs.
- Knowledge of simple or repetitive component replacement, such as LCD or HDD replacement, across multiple commodities.
- Working knowledge of models from major computer and electronics manufacturers.
- Basic computer skills, including Microsoft Word, Excel, and PowerPoint.
- Demonstrated skill set while working with a temp agency.
- Ability to organize and categorize work priorities to complete work.
- Ability to read and follow written instructions and ideas.
- Repeated, coordinated use of hands, wrists, and fingers to operate a keyboard and small handheld tools.
- Hands-on approach, ambition, and drive to succeed.
- Goal-oriented and able to achieve results through teamwork.
- Ability to identify and resolve problems in a timely manner.
- Ability to gather and analyze information skillfully.
- Ability to sit for long periods; walk for extended periods; reach above shoulder height; bend or stoop; and perform repetitive wrist, hand, or finger movements.
- Close, peripheral, and depth vision and ability to adjust focus.
- Ability to tolerate moderate to high warehouse noise and seasonal heat and cold.
- Ability to lift objects weighing approximately up to 50 pounds.
Responsibilities
- Take apart and reassemble computer components and parts.
- Resolve hardware technical issues within the required schedule and provide break-and-fix solutions using the in-house system.
- Set up computer systems and hardware, and install or reinstall software for computer users.
- Perform other duties as assigned.
- Help maintain a positive work environment supported by open feedback and two-way communication.
- Keep the warehouse organized and clean.
- Support the company culture and foster a healthy, safe work environment focused on associates’ well-being.
- Meet daily KPI/hour metrics; minimum KPI standards are 1.20–1.49, attainable within 90 days of employment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
