Tech - L1 Server Repair Dept. VIII- CU8200 2nd shift
About The Position
The Server Repair Tech tests, troubleshoots, and replaces parts on servers sent to SMS for diagnosis and repair. The role includes documenting symptoms, test results, and replacement parts in the shop floor tool; maintaining parts consumption records; and collaborating with motherboard repair, motherboard testing, quality control, and inspection personnel. The technician may also provide backup for quality control, inspection, and motherboard testing. The position works with other teams, including warehouse, shipping, and receiving, and follows processes for system and parts management. The technician is expected to contribute to a positive work environment and complete other duties as assigned by leadership.
Requirements
- High school diploma or equivalent.
- Ability to read and write English.
- Basic knowledge of server architecture and assembling components to make a server functional.
- Ability to run and understand testing diagnostics and troubleshoot common server errors and issues.
- Understanding of basic networking architecture and basic error codes.
- Basic computer skills, including Microsoft Word, Excel, and PowerPoint.
- Ability to organize and categorize work priorities and complete assigned tasks.
- Ability to read and follow written instructions.
- Ability to identify and resolve problems in a timely manner and gather and analyze information skillfully.
- Ability to work hands-on, achieve results through teamwork, and demonstrate motivation and ambition.
- Ability to repeatedly and coordinately use hands, wrists, and fingers to operate a computer keyboard and small handheld tools.
- Ability to sit or stand for long periods, lift objects up to approximately 25 pounds, and walk for extended periods.
- Ability to reach above shoulder height, bend or stoop below the waist, and perform repetitive wrist, hand, or finger movements.
- Vision abilities including close vision, peripheral vision, depth perception, and the ability to adjust focus.
- Ability to tolerate moderate to high noise levels and warehouse conditions that may be hot in summer and cold in winter.
Nice To Haves
- One year of experience in a repair depot.
- Experience working in a low-production PC-type environment.
- Experience with simple or repetitive component replacement, such as LCD or HDD replacement, across multiple commodities.
- Working knowledge of models or products from ASUS, Dell, HP, Lenovo, Toshiba, Apple, Acer, and similar manufacturers.
- Demonstrated skill set while working with a temp agency.
Responsibilities
- Inspect, test, and diagnose servers.
- Replace server parts as needed.
- Conduct and analyze server stress tests.
- Document symptoms, test results, and replaced parts in the shop floor tool.
- Collaborate with motherboard repair, motherboard testing, quality control, and inspection personnel.
- Provide backup for quality control, inspection, and motherboard testing.
- Maintain parts consumption records.
- Work collaboratively with teams such as warehouse, shipping, and receiving.
- Follow processes for system and parts management.
- Maintain and nurture a positive work environment.
- Perform other duties as assigned by leadership.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
