Tech - L1 Server Repair Dept. III Mon - Fri (3:45 pm - 12:15 am)

SMS INFOCOMM CORPORATION•Grapevine, TX

3d•$19 - $19•Onsite

About The Position

The Server Repair Tech tests, troubleshoots, and replaces parts on servers sent to SMS for diagnosis and repair. The role also supports quality control, inspections, motherboard testing, parts management, and collaboration across warehouse and shipping teams. The position is full-time in Grapevine, Texas, and is listed as Monday through Friday, 3:45 p.m. to 12:15 a.m. The posting lists the job shift as Day.

Requirements

High school diploma or equivalent.
Ability to read and write English.
Ability to clearly organize and categorize work priorities to complete assigned tasks.
Ability to read and follow written instructions.
Ability to use a computer keyboard and small handheld tools with repeated, coordinated hand, wrist, and finger movements.
Hands-on approach and ambition, with drive to succeed.
Goal-oriented and accustomed to achieving results through teamwork.
Ability to identify and resolve problems in a timely manner.
Ability to gather and analyze information skillfully.
Basic server architecture knowledge.
Ability to assemble components to make a server functional.
Ability to run and understand diagnostic tests.
Basic networking architecture knowledge.
Understanding of basic error codes and ability to troubleshoot common server errors and issues.
Basic computer skills, including Microsoft Office Word, Excel, and PowerPoint.
Ability to lift objects weighing approximately 50 pounds.
Vision abilities including close vision, peripheral vision, depth perception, and focus adjustment.
Ability to tolerate moderate to high noise levels and warehouse conditions that may be hot in summer and cold in winter.
Ability to sit or stand for long periods, walk extensively, reach above shoulder height, bend or stoop below the waist, and perform repetitive wrist, hand, or finger movements.

Nice To Haves

One year of experience in a repair depot.
Experience working in a low-production PC environment.
Experience with simple or repetitive component replacement, such as LCD or HDD replacement, across multiple commodities.
Working knowledge of models from ASUS, Dell, HP, Lenovo, Toshiba, Apple, Acer, and other manufacturers.
Demonstrated skill set while working with a temporary agency.

Responsibilities

Inspect, test, and diagnose servers.
Replace server parts as needed.
Conduct and analyze server stress tests.
Document symptoms, test results, and replaced parts in the shop-floor tool.
Collaborate with motherboard repair, motherboard testing, quality control, and inspections personnel.
Provide backup for quality control, inspection, and motherboard testing.
Maintain parts consumption.
Perform other duties as assigned by leadership.
Maintain and nurture a positive work environment.
Collaborate with teams including warehouse, shipping, and receiving.
Follow processes for system and parts management.