Tech - L1 Server Repair Dept. VIII - CU8120
About The Position
The Server Repair Tech tests, troubleshoots, and replaces parts on servers sent to SMS for diagnosis and repair. The role also supports quality control, inspection, and motherboard testing, and collaborates with related teams to maintain an effective repair operation. The position is full time, based in Grapevine, Texas, and assigned to the second shift. The technician documents symptoms, test results, and parts replaced in the shop floor tool; conducts server stress tests; and maintains parts consumption records. The role also involves following system and parts management processes and helping maintain a positive, collaborative work environment.
Requirements
- High school diploma or equivalent.
- Ability to read and write English.
- Basic knowledge of server architecture and networking architecture.
- Ability to assemble components to make a server functional.
- Ability to run and understand testing diagnostics and understand basic error codes.
- Ability to troubleshoot common server errors and issues.
- Basic computer skills, including Microsoft Word, Excel, and PowerPoint.
- Ability to organize and categorize work priorities and complete assigned tasks.
- Ability to read and follow written instructions.
- Ability to gather and analyze information and identify and resolve problems in a timely manner.
- Hands-on approach, motivation, ambition, and drive to succeed.
- Goal-oriented approach and ability to achieve results through teamwork.
- Ability to repeatedly and coordinately use hands, wrists, and fingers with a keyboard and small handheld tools.
Nice To Haves
- One year of experience in a repair depot.
- Experience working in a low-production PC-type environment.
- Experience with simple or repetitive component replacement, such as LCD or HDD replacement, across multiple commodities.
- Working knowledge of models from manufacturers such as ASUS, Dell, HP, Lenovo, Toshiba, Apple, and Acer.
- Demonstrated skill set while working with a temporary agency.
Responsibilities
- Inspect, test, and diagnose servers.
- Replace server parts as needed.
- Conduct and analyze server stress tests.
- Document symptoms, test results, and parts replaced in the shop floor tool.
- Collaborate with motherboard repair, motherboard testing, quality control, and inspection personnel.
- Provide backup support for quality control, inspection, and motherboard testing.
- Maintain parts consumption records.
- Follow system and parts management processes.
- Work collaboratively with teams such as warehouse, shipping, and receiving.
- Help maintain and nurture a positive work environment.
- Perform other duties as assigned by leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
