TECH ASSISTANT

SOUTHWEST MEDICAL IMAGING•Phoenix, AZ

About The Position

The Tech Assistant supports daily radiology imaging operations and helps provide patients with a positive, efficient experience. The role involves greeting and assisting patients, obtaining medical histories, preparing patients for diagnostic imaging exams, and following safety protocols, particularly in MRI environments. Clinical duties include starting IVs, performing I-STAT testing, and preparing laboratory work for upcoming appointments. The Tech Assistant also uploads outside imaging studies, keeps patient areas clean and stocked, and assists technologists and coworkers with routine operational tasks. The position requires flexibility to work varied shifts and at multiple locations.

Requirements

  • High school diploma or equivalent.
  • Prior experience in a medical office; radiology experience is preferred.
  • Basic computer skills.
  • Phlebotomy experience.
  • CPR certification.
  • Ability to work in a fast-paced environment and multitask.
  • Strong problem-solving, customer-service, interpersonal, oral communication, teamwork, and professionalism skills.
  • Ability to work varied shifts and at multiple locations.
  • Occasionally sit; regularly stand and walk for long periods; use hands to finger, handle, or feel; reach, push, pull, stoop, kneel, talk, and hear.
  • Frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
  • Close vision, color vision, and ability to adjust focus.

Nice To Haves

  • Radiology experience.
  • IV skills.
  • MA certification.

Responsibilities

  • Greet and acknowledge patients in a friendly and professional manner, providing customer service.
  • Prepare patients for exams, including obtaining medical histories and helping with changing and other required preparation.
  • Collect detailed information on MRI safety forms and ensure patients remove personal belongings for their safety.
  • Start IVs and perform I-STAT testing as needed.
  • Assist coworkers with daily tasks.
  • Prepare laboratory work for next-day appointments and complete other assigned tasks.
  • Request outside imaging studies and/or upload them for comparison.
  • Keep patient areas clean and stocked.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision coverage.
  • Health Savings Account, available if enrolled in a high-deductible plan.
  • Flexible Spending Account.
  • Dependent Care Reimbursement Account.
  • Employee Assistance Program, available if enrolled in the health plan.
  • 401(k) retirement plan.
  • Paid Time Off.
  • Company-paid basic life and AD&D insurance.
  • Voluntary life insurance.
  • Voluntary short-term disability.
  • Company-paid long-term disability.
  • Pet discount program.
  • Six paid company holidays.
  • Floating holiday, jury duty, and bereavement leave.
  • Tuition reimbursement.
  • Competitive salary.
  • Leadership mentoring opportunities.
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