Tech Assistant

RadNet • Stuart, FL

2d

About The Position

The Tech Assistant supports patient care and clinical operations in a radiology setting. The role includes welcoming and registering patients, collecting copayments, verifying information, and coordinating with team members about patient arrivals and appointment delays. The assistant obtains insurance authorizations and required patient documentation, and schedules, reschedules, or cancels appointments.

The position also includes sterilizing equipment and tools before each patient examination and assisting technologists with patients. The Tech Assistant must safeguard patient health information, property, medications, company property, and financial information; interact professionally and sensitively with patients, families, coworkers, and the public; and maintain cooperative working relationships.

Requirements

• High school diploma.
• One year of previous medical office experience.
• Intermediate computer skills.
• BLS certification.
• Passion for patient care, sound judgment, and the ability to remain professional in all situations.
• Effective professional communication and interpersonal skills, with respect for patients, guests, and colleagues.
• Structured approach to work, ability to understand complex problems, and ability to prioritize in a fast-paced environment.

Nice To Haves

• Knowledge of medical terminology.
• Recent medical or radiology office work experience.

Responsibilities

• Greet and register patients, collect copayments, verify patient information, and notify team members when patients arrive.
• Communicate appointment delays promptly and offer rescheduling when appropriate.
• Obtain insurance information and authorizations, collect signatures, and ensure required documentation is accurate and complete.
• Schedule, reschedule, or cancel appointments, confirm appointments, and notify staff of changes.
• Sterilize equipment and tools in each department before every patient examination.
• Assist technologists with patients.
• Safeguard patient property and Patient Health Information.
• Safeguard on-site medications in accordance with company policies, procedures, and legal requirements.
• Respect company property, including cash and patient financial information held on-site or in patient portals.
• Maintain professional behavior toward patients and coworkers and demonstrate respect for patient boundaries and cultural sensitivities.
• Interact diplomatically and sympathetically with patients, families, and the public in a clinical setting.
• Establish and maintain cooperative working relationships.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Health Savings Accounts with employer funding.
• Wellness dollars.
• 401(k) employer match.
• Free services at any imaging center for the employee and immediate family.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED