Supervisor

Eat'n Park Hospitality Group • Marietta, OH

1d

About The Position

The Team Store Supervisor oversees day-to-day operations of the Marietta College Team Store and supports the growth of the campus retail program. The role includes managing store operations, merchandising, inventory, customer service, product ordering, cash handling, transaction oversight, merchandise design and selection, email communication, and hiring, training, scheduling, and leading a team of 3–5 employees. The position averages 37 hours per week and offers starting pay of $17–$20 per hour.

The posting also describes a Supervisor role with Parkhurst Dining at Eat’n Park Hospitality Group. This supervisor oversees team members in their area, consults with management about service improvements, follows Parkhurst and client policies and procedures, maintains standards, coaches team members in Smile Plus hospitality skills, may assist with purchasing food and supplies, monitors customer satisfaction in service areas, resolves problems, and communicates findings to management.

Requirements

• Proficiency in Microsoft Excel and Word.
• Strong organizational and multitasking skills.
• Six or more years of professional experience, including four or more years in a food service role.
• Ability to perform basic math calculations.
• Ability to organize workloads and meet time deadlines.

Nice To Haves

• Bachelor’s or Associate’s degree in Culinary, Hospitality Management, Business, or a related field, or equivalent job-related experience.
• Supervisory and team management skills are desirable.

Responsibilities

• Oversee the day-to-day operations of the Marietta College Team Store.
• Manage merchandising, inventory, and customer service.
• Order products and manage inventory.
• Handle cash and oversee transactions.
• Design and select merchandise.
• Communicate by email.
• Hire, train, schedule, and lead a team of 3–5 employees.
• Supervise team members in the assigned area.
• Consult with management to make changes that improve services.
• Follow established Parkhurst and client policies and procedures and uphold standards.
• Communicate using Smile Plus skills and coach team members on the Smile Plus hospitality imperatives.
• May assist in purchasing food and supplies.
• Maintain a presence in service areas to assess customer satisfaction and resolve problems.
• Communicate findings to management.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• 401(k)
• Paid Time Off
• Access to Smile Universe training and internal promotion pathways
• 20% discount at all company brands

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed