Supervisor

Modern Mexican Restaurants • Snowmass Village, CO

7d

About The Position

The Restaurant Floor Supervisor oversees daily front-of-house operations during assigned shifts. This hourly leadership role is the primary point of contact during those shifts, supporting team members and maintaining efficient operations while upholding standards for hospitality, cleanliness, food safety, and teamwork. The position works in a fast-paced restaurant environment with frequent interaction with guests and team members, and requires flexibility, strong organization, and the ability to remain calm under pressure.

Successful supervisors lead by example, foster a positive team culture, maintain high service standards, and balance operational efficiency with outstanding hospitality while supporting the development and success of the team.

Requirements

• High school diploma or equivalent preferred.
• Minimum of 1–2 years of restaurant experience; previous leadership or supervisory experience preferred.
• Strong customer service and interpersonal skills.
• Excellent communication and conflict-resolution abilities.
• Ability to multitask and make sound decisions in a fast-paced environment.
• Basic math and cash-handling skills.
• Working knowledge of POS systems.
• Food Handler and Alcohol Service certifications where required by state or local regulations.
• Ability to stand and walk for extended periods.
• Ability to lift and carry up to 30 pounds.
• Ability to bend, reach, stoop, and perform repetitive movements throughout the shift.
• Ability to work evenings, weekends, and holidays as business demands require.

Nice To Haves

• Previous leadership or supervisory experience.
• High school diploma or equivalent.

Responsibilities

• Supervise front-of-house operations during assigned shifts.
• Lead, coach, and support servers, hosts, bartenders, food runners, and other front-of-house staff.
• Ensure guests receive prompt, friendly, and professional service.
• Address guest concerns and resolve issues quickly and courteously.
• Monitor dining room activity to maintain efficient table turns and service flow.
• Assist with opening and closing procedures, including cash handling and shift reports.
• Ensure compliance with food safety, sanitation, and health department regulations.
• Maintain cleanliness and organization throughout the dining room, service stations, and guest areas.
• Coordinate with kitchen staff to ensure timely food delivery and effective communication.
• Assist with employee training and reinforce company policies and service standards.
• Monitor labor needs and communicate staffing concerns to management.
• Support inventory control by monitoring supplies and reporting shortages.
• Step into service roles as needed during peak business periods.

Benefits

• Competitive hourly wage of $23–$25.
• Opportunities for overtime.
• Employee meal discounts.
• Paid training.
• Career advancement opportunities.
• Health, dental, and vision benefits, based on eligibility.
• Paid time off, based on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED