$16.00/Hour - Regal Cinemas Arnot Mall 10 - Team Member - $16.00/hour plus FREE tickets & 50% off food - Elmira NY

Regal • Village of Horseheads, NY

11d • Onsite

About The Position

Regal Cinemas Arnot Mall 10 Team Members provide exceptional guest service and may work in the Box Office, Concession Stand, or as an Usher, based on theatre needs and employee availability. Team Members represent Regal in accordance with its mission and policies, maintain regular and consistent attendance, handle emergency situations when called upon, perform general cleaning duties, and comply with the company dress code.

Box Office duties include operating the point-of-sale system and accurately handling cash and other payment types, promoting premium viewing experiences and the Regal Crown Club, ensuring ticket sales comply with the MPAA rating system and company policy, and responding to guest calls and questions. Concession duties include operating the POS system, handling payments and inventory, promoting the Regal Crown Club, preparing and cleaning concession equipment, suggestive selling, following food-safety and break-period laws, and maintaining required alcohol certifications and training when applicable. Usher duties include tearing and collecting tickets, directing patrons, inspecting packages when applicable, managing crowds, enforcing the MPAA rating system, inspecting auditoriums, reporting problems to management, making auxiliary concession sales as directed, cleaning theatre areas, monitoring vending equipment, and assisting with opening and closing duties.

The position pays $16.00 per hour. Team Members receive free movie passes and discounted concessions at Regal locations. Eligible employees may participate in the company 401(k) plan with a company match after reaching age 21 and completing six months of service.

Requirements

• Complete the cast certification program as a cast member and as a box office cashier, or be progressing toward completion.
• Possess good public-speaking and listening skills, and respond clearly and directly.
• Perform calculations quickly and accurately and identify and correct errors.
• Identify problems, gather relevant information, assess alternatives, and reach evidence-based conclusions.
• Take initiative and perform under pressure or opposition.
• Possess excellent communication skills with customers, co-workers, and management; establish goals, budget time, and set priorities.
• If assigned alcohol sales or service where applicable, be of the legal age required by state or local law, complete legally required training, obtain the required certificate, and complete Regal Responsible Beverage Server training on Regal Online University.

Responsibilities

• Provide exceptional guest service and represent Regal in accordance with its mission and policies.
• Maintain regular and consistent attendance, respond to emergency situations when called upon, perform general cleaning, and comply with the company dress code.
• Operate the Box Office or concession POS system and handle payments accurately; concession workers also manage stock inventory.
• Promote premium viewing experiences, the Regal Crown Club, and concessions through suggestive selling as applicable.
• Ensure ticket sales comply with the MPAA rating system and company policy.
• Respond to guest phone calls and questions in a manner consistent with Regal's guest service philosophy.
• Prepare, operate, and clean concession equipment; comply with applicable food-safety, break-period, and alcohol-service requirements.
• Tear and collect tickets, direct patrons, inspect packages when applicable, manage crowd control, and enforce the MPAA rating system.
• Inspect auditoriums for picture and sound quality, content theft, and safety; report problems or unusual situations to management.
• Perform auxiliary concession sales as directed, clean auditoriums and other theatre areas, monitor vending equipment, and assist with opening and closing duties as assigned.
• Read and understand training materials covering topics such as sexual harassment and discrimination.

Benefits

• Free movie passes at Regal locations.
• Discounted concessions at Regal locations.
• 401(k) retirement plan with company match for eligible team members who are at least 21 and have completed six months of service.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed