About The Position

Regal Cinemas at Clifton Park Centre 10 & RPX is hiring seasonal, part-time Cast Members to provide guest service, cleanliness, and a positive movie-going experience in an energetic environment. Cast Members may work in the Box Office, Concession Stand, or as an Usher, depending on theatre needs and employee availability. The role includes selling tickets and concessions, ushering, maintaining theatre areas, and representing Regal in accordance with its mission and policies. The listed pay is $16.00 per hour. Employees have access to free movie tickets, 50% off concessions, flexible scheduling, and opportunities for career advancement through promotion from within. Employees are expected to attend work consistently, respond to emergencies when called upon, perform general cleaning duties, and follow the company dress code. Specific duties vary by assignment and can include operating point-of-sale systems, promoting the Regal Crown Club, assisting guests, managing theatre safety and cleanliness, and performing opening and closing duties. The position requires completion of the Cast Member certification program and Box Office cashier certification, or progress toward completion. Where assigned alcohol sales or service applies, employees must meet applicable legal-age requirements, complete required state or local training, obtain required certification, and complete Regal Responsible Beverage Server training. The job involves frequent standing and walking and may occasionally require lifting up to 60 pounds.

Requirements

  • Completion of the Cast Member certification program and Box Office cashier certification, or progress toward completion.
  • Good public-speaking skills; ability to listen effectively and respond clearly and directly.
  • Ability to perform calculations quickly and accurately and identify and correct errors.
  • Ability to identify problems, gather relevant information, evaluate alternatives, and reach evidence-based conclusions.
  • Ability to take action beyond what is necessarily called for and perform under pressure or opposition.
  • Excellent communication skills with customers, coworkers, and management.
  • Availability to work weekends is required.
  • If assigned duties include selling or serving alcohol, must be of legal age under applicable state or local law and complete required legal training, obtain required certification, and complete Regal Responsible Beverage Server training.
  • Ability to frequently stand, walk, sit, use hands to handle or feel items, reach, and talk or hear; occasionally climb or balance and stoop, kneel, crouch, or crawl; and occasionally lift up to 60 pounds.
  • Vision sufficient for close and distance vision, peripheral vision, depth perception, and adjusting focus.

Nice To Haves

  • Weekday opening and/or closing availability is preferred.

Responsibilities

  • Provide guest service by selling tickets and concessions and/or working as an usher.
  • Represent Regal consistently with its mission statement and policies.
  • Maintain regular and consistent attendance, respond to emergency situations when called upon, perform general cleaning, and comply with the company dress code.
  • Operate Box Office and concession point-of-sale systems and handle cash, cards, gift cards, coupons, tickets, and related transactions accurately.
  • Promote the Regal Crown Club and suggest or upsell premium viewing experiences and concession items.
  • Sell tickets in accordance with the MPAA rating system and company policy, and answer guest calls and questions.
  • Operate, prepare, clean, and monitor concession equipment and stock; comply with food-safety laws and applicable break and meal-period laws.
  • Complete and maintain required alcohol certifications and training when assigned alcohol sales or service duties.
  • Tear and collect tickets, direct patrons to auditoriums, inspect packages when applicable, manage crowds, and assist guests with seating.
  • Enforce the MPAA rating system and conduct auditorium inspections to monitor picture and sound quality, prevent film and content theft, and maintain a safe environment.
  • Report problems, discrepancies, and unusual situations to management.
  • Perform in-auditorium concession sales when directed by management.
  • Clean auditoriums after scheduled shows and maintain restrooms, lobby, hallways, and other areas outside auditoriums.
  • Assist with assigned opening and closing duties and monitor theatre vending equipment.
  • Read and understand training materials, including materials concerning sexual harassment and discrimination.
  • Establish goals, budget time, set priorities, communicate effectively, and perform under pressure.

Benefits

  • Free movie tickets
  • 50% discount on concessions
  • Flexible scheduling
  • Competitive pay
  • Career advancement opportunities through promotion from within
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