Regal Cinemas at the Shoppes at Ithaca Mall- Ithaca, NY - Cast Member-Free Tickets + 50% off food

Regal • City of Ithaca, NY

5d • Onsite

About The Position

Regal Cinemas at The Shoppes at Ithaca Mall is hiring part-time Cast Members to provide guest service and help deliver a clean, enjoyable movie-going experience. Cast Members may be assigned to the Box Office, Concession Stand, or usher duties based on theatre needs and employee availability. Weekend availability is required; weekday opening and/or closing availability is preferred. The position offers flexible scheduling, competitive pay, opportunities for advancement, free movie passes, and discounted concessions.

Team members are expected to represent Regal consistently with its mission and policies, attend work regularly, respond to emergencies when called upon, perform general cleaning, and comply with the company dress code. Starting pay is $15.00 per hour.

Requirements

• Complete the cast certification program as a cast member and as a Box Office cashier, or be progressing toward completion.
• Possess good public speaking and listening skills and communicate clearly and directly.
• Perform calculations quickly and accurately and identify and correct errors.
• Identify problems, gather relevant information, evaluate alternatives, and reach evidence-based conclusions.
• Take initiative and perform under pressure or opposition.
• Communicate effectively with customers, coworkers, and management; establish goals, manage time, and set priorities.
• Be available to work weekends.

Nice To Haves

• Weekday opening and/or closing availability.

Responsibilities

• Provide guest service in the Box Office, Concession Stand, and/or as an usher.
• Attend work regularly and consistently, handle emergency situations when called upon, perform general cleaning, and follow the company dress code.
• Operate point-of-sale systems and accurately handle cash drawers, cards, gift cards, checks, discount tickets, passes, coupons, and concession inventory as applicable.
• Promote Regal Crown Club and upsell or suggest premium viewing experiences and concession items.
• Sell tickets in accordance with the MPAA rating system and company policy, and respond to guest questions and phone calls.
• Prepare, operate, and clean concession equipment; comply with food safety laws and applicable break and meal-period requirements.
• Keep required alcohol training and certification current when applicable, and serve alcohol only when legally eligible.
• Tear and collect tickets, direct patrons to auditoriums, inspect backpacks and packages when applicable, and assist with crowd control and seating.
• Enforce the MPAA rating system and inspect auditoriums for picture and sound quality, content theft, and safety.
• Report problems, discrepancies, or unusual situations to theatre management.
• Perform auxiliary in-auditorium concession sales as directed by management.
• Clean auditoriums after scheduled shows and maintain cleanliness in restrooms, the lobby, hallways, and other areas.
• Monitor theatre vending equipment and assist with assigned opening and closing duties.

Benefits

• Free movie passes.
• Discounted concessions, including a 50% discount on concessions.
• Eligible team members may participate in a 401(k) retirement plan with a company match after reaching age 21 and completing six months of service.
• Flexible scheduling.
• Career advancement opportunities and promotion from within.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed