Team Member - Clean Express Auto Wash
About The Position
As a Team Member at Clean Express Auto Wash, you will provide customer service and support sales by engaging with customers, presenting monthly unlimited car wash packages, and upselling products. The role includes educating customers about the Unlimited Wash Club, greeting customers, ensuring satisfaction before and after washes, and performing quality-control checks. You will follow safety protocols and standard procedures, address customer escalations calmly, operate basic retail equipment, learn the wash process and equipment, and perform other assigned duties. The position offers opportunities for training, skill development, and advancement into leadership roles.
Requirements
- High school diploma or equivalent, or current enrollment.
- Ability to work flexible hours, including weekends.
- Ability to stand and move throughout the site for the entire shift in a fast-paced environment.
- Ability to work outdoors in all weather conditions.
- Ability to lift up to 25 pounds consistently and up to 50 pounds occasionally.
- Positive attitude, willingness to take direction, and professional appearance.
- Ability to follow safety guidelines and wear required safety equipment.
Responsibilities
- Educate customers about the benefits of the Unlimited Wash Club.
- Greet customers and create positive first impressions that meet or exceed expectations.
- Engage with customers before and after washes to ensure satisfaction.
- Perform accurate quality-control checks.
- Follow safety protocols and standard operating procedures.
- Address customer escalations calmly and professionally.
- Operate basic retail equipment, such as computers and point-of-sale systems.
- Present membership offers to new customers and upsell products to existing customers.
- Learn the wash process and equipment.
- Perform other related duties as assigned.
Benefits
- Pay increases tied to training and skill development.
- Recognition programs.
- Ongoing training and professional development.
- Unlimited Wash Club membership.
- 50% off retail items.
- Company-provided uniforms.
- Paid vacation (per Employee Manual).
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
