Team Member - Clean Express Auto Wash

Express Wash Concepts•Livonia, MI

3d•Onsite

About The Position

As a Team Member at Clean Express Auto Wash, you will provide exceptional customer service and promote car wash memberships and products. The role supports Clean Express Auto Wash’s fast, eco-friendly services and community commitments, with opportunities to develop skills and advance into leadership roles. Starting pay is $15.00 per hour. Team Members educate customers about the Unlimited Wash Club, create positive first impressions, assist customers before and after washes, perform quality-control checks, follow safety procedures, respond calmly to customer escalations, operate basic retail equipment, and learn the wash process and equipment. Other related duties may be assigned.

Requirements

High school diploma or equivalent, or current enrollment.
Ability to work flexible hours, including weekends.
Ability to stand and move throughout the site for an entire shift in a fast-paced environment.
Ability to work outdoors in all weather conditions.
Ability to lift up to 25 pounds consistently and up to 50 pounds occasionally.
Positive attitude, willingness to take direction, and professional appearance.
Ability to follow safety guidelines and wear required safety equipment.

Responsibilities

Educate customers on the benefits of the Unlimited Wash Club.
Greet customers and exceed their expectations by creating positive first impressions.
Engage with customers before and after washes to help ensure satisfaction.
Perform accurate quality-control checks.
Comply with safety protocols and standard operating procedures.
Address customer escalations in a calm and collected manner.
Operate basic retail equipment, including computers and point-of-sale systems.
Promote memberships to new customers and upsell products to existing customers.
Learn the wash process and equipment.
Perform other related duties as required and assigned.