Seasonal Team Member - Regal Green Hills - $16.50 per Hour

Regal • Nashville, TN

12h • Onsite

About The Position

Regal Team Members help create memorable theatre experiences by welcoming guests, serving concessions, and ensuring auditoriums and other theatre spaces are clean and ready. Team Members may be assigned to concession and usher duties and are classified according to theatre needs and availability as variable-hour, part-time fixed, part-time regular, or full-time hourly employees. The role requires regular attendance, compliance with the dress code, general cleaning, and responding to emergencies when called upon.

Concession duties include operating the point-of-sale system and accurately handling cash drawers, cards, checks, gift cards, coupons, and concession inventory; promoting Regal Rewards; preparing, operating, and cleaning concession equipment; suggestive selling; and complying with food-safety laws and break and meal-period requirements. Where applicable, employees must keep alcohol certifications and training current and be of legal age to serve alcohol. Team Members must read and understand training on topics such as sexual harassment and discrimination.

Usher duties include checking tickets and directing guests; inspecting bags when applicable; managing crowds and helping guests find seats; enforcing the MPAA rating system; inspecting auditoriums for picture and sound quality, content theft, and safety; reporting problems or unusual situations to management; cleaning auditoriums after scheduled shows and maintaining other theatre areas; monitoring vending equipment; and assisting with assigned opening and closing duties.

The role requires completion of cast certification programs as a cast member and box office cashier, or progress toward completion. Employees assigned alcohol sales or service must complete legally required state or local training and certification, as well as Regal Responsible Beverage Server training. The position requires good public speaking, listening, clear communication, accurate calculations, problem-solving and reasoning under pressure, and the ability to set goals, manage time, and prioritize. Physical duties include frequent standing, walking, sitting, and reaching; occasional climbing or balancing, stooping, kneeling, crouching, or crawling; and occasional lifting of up to 60 pounds.

Requirements

• Complete cast certification programs as a cast member and box office cashier, or be progressing toward completion.
• If assigned to sell or serve alcohol, be of legal age under applicable laws and complete legally required state or local training and certification, as well as Regal Responsible Beverage Server training.
• Possess good public speaking and listening skills and respond clearly and directly.
• Perform calculations quickly and accurately and identify and correct errors.
• Identify problems, gather relevant information, evaluate alternatives, and reach evidence-based conclusions.
• Take appropriate action and perform under pressure or opposition.
• Demonstrate excellent communication with customers, coworkers, and management.
• Establish goals, budget time, and set priorities to achieve objectives.
• Meet the physical demands of the job, including frequent standing, walking, sitting, and reaching; occasional climbing or balancing, stooping, kneeling, crouching, or crawling; and occasional lifting of up to 60 pounds.

Responsibilities

• Maintain regular and consistent attendance.
• Handle emergency situations when called upon.
• Perform general cleaning duties and comply with the dress code.
• Operate the concession POS system and accurately handle cash drawers, credit cards, checks, gift cards, redeemed coupons, and concession stock inventory.
• Promote the Regal Rewards program and use suggestive selling.
• Prepare, operate, and clean concession equipment.
• Comply with food-safety laws and applicable break and meal-period laws.
• Keep required alcohol certification and training current where applicable.
• Scan and check tickets and direct guests to their auditoriums.
• Inspect backpacks, bags, and packages when applicable.
• Manage crowd control and help guests find seats when necessary.
• Enforce the MPAA rating system.
• Inspect auditoriums for picture and sound quality, content theft, and safety.
• Report problems, discrepancies, and unusual situations to management.
• Clean auditoriums after scheduled shows and maintain clean restrooms, lobby areas, hallways, and other areas outside auditoriums.
• Monitor the cleanliness and operation of theatre vending equipment.
• Assist with assigned opening and closing duties.

Benefits

• Free movie passes or tickets
• Discounted concessions, including 50% off concessions
• 401(k) retirement plan with company match, subject to age and service eligibility
• Holiday pay
• Employee financial assistance programs
• Career growth opportunities and promotion from within
• Flexible scheduling
• Fun, high-energy workplace

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed