Team Members

Mobil (CrossAmerica Partners) • Town of Rotterdam, NY

13d

About The Position

The Team Member provides excellent customer service, maintains store cleanliness, and supports efficient store operations. The role helps create a positive shopping experience by offering prompt, friendly, and knowledgeable service. Team Members may work flexible schedules, including evenings or overnight shifts, and the position starts at $16.50 per hour. The work environment is described as fast-paced and friendly.

Requirements

• High school diploma or equivalent.
• Ability to work in a fast-paced environment and handle multiple tasks at once.
• Strong communication and interpersonal skills.
• Basic math skills and cash-handling experience.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Reliability, punctuality, and a strong work ethic.
• Ability to stand for extended periods, up to 8 hours per shift.
• Ability to lift boxes and products up to 50 pounds; frequently lift 10–25 pounds; and carry items across the store.
• Ability to bend, squat, reach for products on high and low shelves, climb a ladder as needed, and walk regularly throughout the store and between departments.
• Ability to handle cash, operate registers, and bag items efficiently.
• Comfort with repetitive tasks, including scanning items, restocking, and organizing products.
• Ability to work in cold environments such as freezers and refrigerators while restocking.
• Mental focus and stamina to perform physical tasks consistently throughout a shift.
• Ability to work alone and handle emergency situations.

Nice To Haves

• Previous retail or customer service experience.

Responsibilities

• Greet customers in a positive and friendly manner.
• Help customers locate products and make purchasing decisions.
• Keep up to date on promotions, discounts, and new arrivals to recommend store products.
• Upsell and cross-sell items to increase sales.
• Operate the cash register; handle cash, provide correct change, accept credit card payments, and process transactions accurately and securely.
• Ensure sales records are accurate and balances are correct at the end of each shift.
• Restock shelves, refrigerators, and displays.
• Clean and sanitize aisles, counters, bathrooms, and other store areas.
• Assist with inventory activities, including receiving, stocking, rotating merchandise, and conducting inventory counts.
• Report low stock levels to the store manager.
• Monitor the store for security issues, theft, or suspicious activity.
• Follow safety protocols and procedures to protect customers and staff.
• Work with other team members to meet store goals and improve customer experience.
• Follow directions from store managers and supervisors to support daily operations.
• Remove snow seasonally as needed.
• Handle emergency situations and work alone when required.

Benefits

• Full-time team members receive health insurance, vacation, holiday pay, and a 401(k) with employer match, among other benefits.
• Part-time team members are eligible for a 401(k) with employer match and paid holidays and may also be eligible for health insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED