Team Members

Joe's Kwik Mart (CrossAmerica Partners) • Charlotte, IA

9d • Onsite

About The Position

The Team Member provides excellent customer service, maintains store cleanliness, and supports efficient store operations. The role helps create a positive shopping experience by offering prompt, friendly, and knowledgeable service. Duties include assisting customers, processing transactions, maintaining merchandise and inventory, following safety procedures, and working with colleagues and store management to support daily operations. The position may involve working alone and handling emergency situations.

Requirements

• High school diploma or equivalent.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Strong communication and interpersonal skills.
• Basic math skills and cash handling experience.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Reliability, punctuality, and a strong work ethic.
• Ability to stand for extended periods, up to 8 hours during a shift.
• Ability to lift boxes and products up to 50 pounds; lifting 10–25 pounds is frequently required, as is carrying items across the store.
• Ability to bend, squat, reach for products on high and low shelves, and climb a ladder as needed.
• Ability to walk throughout the store and between departments regularly.
• Ability to handle cash, operate registers, and bag items efficiently.
• Ability to perform repetitive tasks such as scanning, restocking, and organizing products.
• Ability to work in cold environments, including freezers and refrigerators, when restocking products.
• Mental focus and stamina to perform physical tasks consistently and efficiently throughout a shift.
• Ability to handle emergency situations and work alone.

Nice To Haves

• Previous retail or customer service experience.

Responsibilities

• Greet customers with a positive and friendly attitude.
• Help customers locate products and make purchasing decisions.
• Maintain current knowledge of promotions, discounts, and new arrivals to recommend products.
• Upsell and cross-sell items to increase store sales.
• Operate the cash register and accurately and securely handle cash, change, credit card payments, and sales transactions.
• Ensure sales records are accurate and balances are correct at the end of each shift.
• Restock shelves, refrigerators, and displays as needed.
• Clean and sanitize the store, including aisles, counters, and bathrooms.
• Assist with inventory control, including receiving, stocking, and rotating merchandise.
• Report low stock levels to the store manager and assist with inventory counts.
• Monitor the store for security issues, theft, or suspicious activity.
• Follow safety protocols and procedures to protect customers and staff.
• Work with other team members to meet store goals and improve the customer experience.
• Follow directions from store managers and supervisors to support daily operations.
• Perform seasonal snow removal as needed.

Benefits

• Competitive benefits package for full-time team members, including health insurance, vacation, holiday pay, and a 401(k) with employer match.
• Part-time team members are eligible for a 401(k) with employer match and paid holidays, and may also be eligible for health insurance.
• Weekly pay.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED