Team Members

Joe's Kwik Mart (CrossAmerica Partners) • Beachwood, OH

9d • Onsite

About The Position

The Team Member provides excellent customer service, maintains store cleanliness, and supports efficient store operations. The role helps create a positive shopping experience by offering prompt, friendly, and knowledgeable service. The position is with Wildcat LLC, an employment service organization staffing retail operations for CrossAmerica Partners, an operator of convenience stores and a retail distributor of motor fuels.

Requirements

• High school diploma or equivalent required.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Strong communication and interpersonal skills.
• Basic math skills and cash handling experience.
• Ability to work flexible hours, including nights, weekends, and holidays.
• Reliability, punctuality, and a strong work ethic.
• Ability to stand for extended periods, up to 8 hours per shift.
• Ability to lift boxes and products up to 50 pounds, with frequent lifting of 10–25 pounds, and carry items across the store.
• Ability to bend, squat, reach for products on high and low shelves, climb a ladder as needed, and walk regularly throughout the store and between departments.
• Ability to perform repetitive tasks such as scanning, restocking, and organizing products.
• Comfort working in cold environments, including freezers and refrigerators, when restocking.
• Ability to sustain mental focus and physical effort throughout a shift, respond to emergencies, and work alone.

Nice To Haves

• Previous retail or customer service experience is a plus.

Responsibilities

• Greet customers positively and assist them in locating products and making purchasing decisions.
• Keep current on promotions, discounts, and new arrivals; recommend products and upsell or cross-sell items to support sales.
• Operate the cash register, handle cash and card payments, provide correct change, and process transactions accurately and securely.
• Ensure sales records are accurate and balances are completed at the end of each shift.
• Restock shelves, refrigerators, and displays as needed.
• Clean and sanitize aisles, counters, bathrooms, and other store areas.
• Assist with receiving, stocking, rotating merchandise, inventory counts, and reporting low stock to the store manager.
• Monitor the store for security concerns, theft, or suspicious activity.
• Follow safety protocols and procedures for customers and staff.
• Work with other team members to meet store goals and improve customer experience.
• Follow directions from store managers and supervisors in support of daily operations.
• Remove snow seasonally as needed and handle emergency situations.

Benefits

• Full-time team members: health insurance, vacation, holiday pay, 401(k) with employer match, and other benefits.
• Part-time team members: 401(k) with employer match and paid holidays; may also be eligible for health insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED