Team Members

Stop In (CrossAmerica Partners)•Wirtz, VA
•Onsite

About The Position

The Team Member provides excellent customer service, maintains store cleanliness, and helps ensure efficient store operations. The role supports a positive customer shopping experience through prompt, friendly, and knowledgeable service. The posting advertises second shifts, afternoons and evenings, flexible schedules, and part-time work; open availability is a plus.

Requirements

  • High school diploma or equivalent required.
  • Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
  • Strong communication and interpersonal skills.
  • Basic math skills and cash handling experience.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Reliable and punctual, with a strong work ethic.
  • Able to stand for extended periods, up to 8 hours during shifts.
  • Able to lift boxes and products up to 50 pounds, with frequent lifting of 10–25 pounds, and carry items across the store.
  • Able to bend, squat, reach for products on high and low shelves, climb a ladder as needed, and walk regularly throughout the store and between departments.
  • Able to perform repetitive tasks such as scanning items, restocking, and organizing products.
  • Able to work in cold environments, including freezers and refrigerators, when restocking products.
  • Able to maintain mental focus and stamina while performing physical tasks throughout the shift.

Nice To Haves

  • Previous retail or customer service experience.
  • Open availability.

Responsibilities

  • Greet customers with a positive and friendly attitude.
  • Help customers locate products and make purchasing decisions.
  • Maintain current knowledge of promotions, discounts, and new arrivals to recommend store products.
  • Upsell and cross-sell items to increase store sales.
  • Operate the cash register, handle cash, provide correct change, accept credit card payments, and process transactions accurately and securely.
  • Ensure sales records are accurate and balances are reconciled at the end of each shift.
  • Restock shelves, refrigerators, and displays as needed.
  • Clean and sanitize aisles, counters, bathrooms, and other store areas.
  • Assist with inventory control, including receiving, stocking, and rotating merchandise.
  • Report low stock levels to the store manager and assist with inventory counts.
  • Monitor the store for security issues, theft, or suspicious activity.
  • Follow safety protocols and procedures to protect customers and staff.
  • Work with other team members to meet store goals and improve the customer experience.
  • Follow directions from store managers and supervisors to support daily operations.
  • Perform seasonal snow removal as needed.
  • Handle emergency situations and work alone when required.

Benefits

  • Full-time team members are offered health insurance, vacation, holiday pay, and a 401(k) with employer match.
  • Part-time team members are eligible for a 401(k) with employer match and paid holidays, and may also be eligible for health insurance.
  • Weekly pay.
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